In this episode, Dmitry talks to Entrepreneur Peter Roth. 

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Sponsor: https://thecatchall.com/
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Insights
00:00 – The Catch All
00:39 – Coming Up
01:14 – How Peter Roth entered the roofing call center world
05:02 – When Scalify Call Centers started working with roofers
09:30 – Understanding homeowner psychology on the first call
13:55 – The scripts and openers that actually convert
18:12 – Why most roofing companies fail at follow-up
22:48 – Building a call center team that works
27:30 – Handling storm leads vs. retail roofing calls
32:44 – How to fix bad lead quality and wasted marketing dollars
36:58 – Training callers to sound confident and not robotic
41:15 – Insurance claims, touchpoints, and setting proper expectations
46:40 – The systems Scalify uses to scale roofing call centers
52:18 – Advice from Peter Roth to roofing owners trying to grow
58:40 – The future of call centers in the roofing industry

Dmitry’s coaching program: https://roofing-school.com
Have a question? Text me: 612-558-4881

Connect with Dmitry: https://dmitrylipinskiy.com/
Contractors I recommend: https://directorii.com

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Today's Guest
Peter Roth:
https://www.linkedin.com/in/realpeterroth/
Scalify Call Centers:
https://www.scalifyco.com/
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