Today we are joined by Shawn Livingston. Shawn, a combat veteran, battled heroin addiction after serving his country, as seen in "100 Miles to Redemption." Now, he's a symbol of hope and strength, excelling as an ultra-runner and in fitness. He hosts the "I Am Redemption" podcast, providing a platform for stories of triumph and fostering community. Shawn also inspires through motivational speaking, spreading the message of resilience and redemption. His journey proves that no matter how far one falls, they can always rise again. [June 10, 2024]

00:00 - Intro

00:18 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

02:43 - Shawn Livingston Intro

03:23 - Path to Addiction

05:37 - The Need for Structure

07:27 - Some Hope

11:39 - The Physical Influence

17:34 - Choose Better, Be Better

20:39 - Discover Your "Why?"

24:55 - Staying Humble

26:54 - Path to Redemption

29:46 - Find Shawn Livingston online

- Website: iamredemption.com

- Instagram: @iam.redemption

- Instagram: @iam.shawnlivingston

30:24 - Mentors

- Penny Lane

- Stepfather

32:09 - Book Recommendations

- Work in Progress - Dr. Abbie Maroño

- Extreme Ownership - Jocko Willink

33:43 - Guest Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology.

In today's episode, Chris and Abbie are discussing Intrinsic and Extrinsic Motivation. They will talk about the differences your source of motivation can have on your behavior and state of mind. [June 3, 2024]

00:00 - Intro

00:18 - Dr. Abbie Maroño Intro

00:35 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:35 - The Topic of the Day: Intrinsic vs Extrinsic Motivators

05:19 - Foundational Differences

07:19 - The Pitfalls of Extrinsic Motivation

09:29 - The Overjustification Effect

13:29 - The Intrinsic Difference

16:47 - Where Passion Lies

19:43 - Wellbeing is Intrinsic

22:07 - Situational Influence

27:57 - Passion and Warfare

30:04 - The Maladaptive Difference

33:02 - Avoidance

35:29 - High Risk!

38:31 - Self-reflection

40:31 - Smash That Extrinsic Button!

44:08 - ...A Life Well Lived

46:11 - We Should Grow!

49:15 - Wrap Up

49:40 - Next Month: Psychological Myths

50:06 - Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Find us online:

- Twitter: @DrAbbieofficial

- LinkedIn: linkedin.com/in/dr-abbie-maroño-phd

- Instagram: @DoctorAbbieofficial

- Twitter: @humanhacker

- LinkedIn: linkedin.com/in/christopherhadnagy

References:

Amabile, T. M. (1993). Motivational synergy: Toward new conceptualizations of intrinsic and extrinsic motivation in the workplace. Human Resource Management Review, 3(3), 185-201. https://doi.org/10.1016/1053-4822(93)90012-S

Baum, J. R., & Locke, E. A. (2004). The relationship of entrepreneurial traits, skill, and motivation to subsequent venture growth. Journal of Applied Psychology, 89(4), 587–598. https://doi.org/10.1037/0021-9010.89.4.587

Curran, T., Hill, A. P., & Appleton, P. R. (2015). The mediating role of psychological need satisfaction in relationships between types of passion for sport and athlete burnout. Journal of Sports Sciences, 33(6), 597-606. https://doi.org/10.1080/02640414.2014.951952

Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Journal of Personality and Social Psychology, 125(6), 627-668. https://doi.org/10.1037/0022-3514.125.6.627

Forest, J., Mageau, G. A., Sarrazin, C., & Morin, E. M. (2011). "Work is my passion": The different affective, behavioural, and cognitive consequences of harmonious and obsessive passion toward work. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 28(1), 27-40. https://doi.org/10.1002/cjas.170

Ho, V. T., & Pollack, J. M. (2014). Passion Isn't Always a Good Thing: Examining Entrepreneurs' Network Centrality and Financial Performance with a Dualistic Model of Passion. Journal of Management Studies, 51(3), 433-459. https://doi.org/10.1111/joms.12062

Kohn, A. (1993). Punished by rewards: The trouble with gold stars, incentive plans, A's, praise, and other bribes. Boston, MA: Houghton Mifflin.

Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54-67. https://doi.org/10.1006/ceps.1999.1020

Vallerand, R. J., Blanchard, C., Mageau, G. A., Koestner, R., Ratelle, C., Léonard, M., ... & Marsolais, J. (2003). Les passions de l'âme: On obsessive and harmonious passion. Journal of Personality and Social Psychology, 85(4), 756–767. https://doi.org/10.1037/0022-3514.85.4.756

*Please note that this episode contains discussions regarding abuse that some may find disturbing.

Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Join Chris as he discusses topics and news pertaining to the world of Social Engineering.

Today, Chris is joined by Nadja El Fertasi. Nadja is a leading figure in fostering emotional resilience within the digital age. Her comprehensive expertise spans crisis management, strategic stakeholder communication, and emotional intelligence, creating a unified approach to enhance the human side of digital advancements.

Having spent nearly two decades at NATO, including a significant role in the NATO Communications and Information Agency focusing on Digital Transformation & Cybersecurity, Nadja has been a pivotal figure in strategic engagement and communications. This role highlighted her commitment to navigating and leading through the complexities of cybersecurity and digital transformation. With over 15 years dedicated to cybersecurity at NATO, Nadja has emerged as a respected expert in her field. Her contribution to the cybersecurity community was acknowledged in "Hacking Gender Barriers: Europe's Top Cyberwomen," by the Women4Cyber foundation, which recognized her as one of Europe's influential figures in cybersecurity.

Today, Nadja is the voice behind the EQ Elevator Podcast, where she assists businesses in cultivating leadership that's resilient and equipped for the digital age's challenges. Her work is dedicated to shaping a safer, more emotionally intelligent digital landscape, where individuals and organizations can thrive amidst technological disruptions. [May 27, 2024]

00:00 - Intro

00:19 - 2024 State of Vishing Report

01:01 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:11 - Nadja El Fertasi Intro

05:02 - The Importance of Sharing

07:14 - Romance Scam: Nadja's Story

13:51 - The Other Side

15:59 - The Red Flags

19:13 - A Gift and a Curse

23:22 - Taking Responsibility

25:24 - Love, Not Romance

27:05 - Navigating the Apps

32:28 - Reality Check

37:27 - Being Human

39:39 - Learning From "No"

41:28 - Where to Report

42:25 - Wrap Up

43:58 - Find Nadja El Fertasi Online

- LinkedIn: in/nadja-elfertasi

- Instagram: @nadjafertasi

45:17 - Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Find us online

- Chris Hadnagy

- Twitter: @humanhacker

- LinkedIn: linkedin.com/in/christopherhadnagy

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Aaron Painter. Aaron is the CEO of Nametag Inc., the company who invented "Sign in with ID" as a more secure alternative to passwords.

After watching too many friends and family members fall victim to identity theft and online fraud, Aaron assembled a team of security experts to build the next generation of online account protection. Nametag has a mission to bring authenticity to the internet and enable people to build more trusted relationships. They believe security should be centered around you, the user, and that your identity - like your privacy - is a valuable asset worth protecting.

Having lived and worked in six countries across four continents, Aaron exemplifies a new generation of global leaders. In his 2017 best-selling book, LOYAL, he describes his key to leadership: fostering a culture of listening. Through codifying and implementing a business framework of listening, Aaron has built success across the world. [May 20, 2024]

00:00 - Intro

00:20 - Intro Links:

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:34 - Aaron Painter Intro

04:47 - The Road to Cybersecurity

07:45 - Protecting the Help Desk

10:44 - Fixing the Process

15:17 - The Person Behind the Screen

19:22 - A Matter of Trust

21:55 - Cultural Divide

24:17 - Culture Influencing Security

25:23 - Tips for a New CISO

29:50 - Mentors

32:16 - Book Recommendations

- Elon Musk - Walter Isaacson

- The Coming Wave - Mustafa Suleyman

- Loyal - Aaron Painter

35:02 - Find Aaron Painter online

- LinkedIn: linkedin.com/in/aaronpainter

- Website: www.getnametag.com

35:45 - Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Today we are joined by Dr. Jade Thomas, a Registered Psychologist in London, UK. By the age of 24, Dr. Jade became a university lecturer in Psychology and Mental Health and by the age of 25 she opened her own private psychological therapy practice, becoming the Clinical Director and Founder of Luxe Psychology Practice.

Luxe Psychology Practice strives to modernize mental health services by offering every client with high quality, ethical, bespoke mental health care. Putting the client's experience first, ensuring all clients receive 5-star mental health care and a mental health treatment experience they can be proud of. Dr. Jade has experience working in both the NHS and the private sector in the UK, providing a wide range of client groups with high-quality therapeutic mental health care for a number of mental health issues, including trauma, relationships, depression, anxiety, and borderline personality disorder.

Lastly, Dr. Jade is a published researcher in psychology and often provides media expert commentary to national and international press on issues pertaining to mental health, psychology, and celebrity behavior. [May 13, 2024]

00:00 - Intro

00:16 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

02:36 - Dr. Jade Thomas Intro

03:55 - Slow Road to Trauma

08:38 - Bespoke Therapy

11:47 - Finding the Right Fit

14:10 - Turning Tides

17:46 - Judgement-Free Zone

23:45 - Meta-communication

25:31 - Valuing Assertiveness

27:50 - The ABC Method

32:37 - Find Dr. Jade Thomas online

- Website: www.luxepsychologypractice.com

- Instagram: @luxepsychologypractice

33:03 - Book Recommendations

- Atomic Habits - James Clear

- Games People Play - Eric Berne

36:21 - Mentors

- Parents

37:57 - Guest Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology.

In today's episode, Chris and Abbie are discussing Overworking. They will talk about the causes, symptoms and what you can do to combat it. [May 6, 2024]

00:00 - Intro

00:17 - Dr. Abbie Maroño Intro

00:47 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

04:37 - The Topic of the Day: Overworking

05:17 - Working vs Overworking

06:35 - Telltale Signs

08:47 - Keep Balanced

10:35 - Apples and Oranges

15:08 - Time for a Rest

19:52 - Do the Right Thing

21:49 - The Illusion of Control

24:58 - Bury the Bad

27:11 - Accountability of Emotions

28:58 - Lack of Boundaries

30:12 - Communication is Key!

35:58 - Tides are Turning

36:58 - Wrap Up

37:15 - Next Month: Internal Motivation

37:33 - Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Find us online:

- Twitter: @DrAbbieofficial

- LinkedIn: linkedin.com/in/dr-abbie-maroño-phd

- Instagram: @DoctorAbbieofficial

- Twitter: @humanhacker

- LinkedIn: linkedin.com/in/christopherhadnagy

References:

Chandola, T., Brunner, E., & Marmot, M. (2010). Chronic stress at work and the metabolic syndrome: Prospective study. BMJ, 332(7540), 521-525. https://doi.org/10.1136/bmj.38693.435301.80

Cohen, S., Janicki-Deverts, D., & Miller, G. E. (2012). Psychological stress and disease. Journal of the American Medical Association, 298(14), 1685-1687. https://doi.org/10.1001/jama.298.14.1685

Kivimäki, M., Jokela, M., Nyberg, S. T., Singh-Manoux, A., Fransson, E. I., Alfredsson, L., ... & Theorell, T. (2015). Long working hours and risk of coronary heart disease and stroke: A systematic review and meta-analysis of published and unpublished data for 603,838 individuals. The Lancet, 386(10005), 1739-1746. https://doi.org/10.1016/S0140-6736(15)60295-1

Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. The American Journal of Psychiatry, 173(6), 1235-1241. https://doi.org/10.1176/appi.ajp.2016.15040416

Nakata, A. (2011). Work hours, sleep sufficiency, and prevalence of depression among full-time employees: A community-based cross-sectional study. Journal of Clinical Psychiatry, 72(5), 605-614. https://doi.org/10.4088/JCP.10m06447gry

Palmer, K. T., Harris, E. C., Coggon, D. (2007). Chronic musculoskeletal pain in working populations: Where there is smoke, there is work to be done. Occupational and Environmental Medicine, 64(4), 219-220. https://doi.org/10.1136/oem.2006.031252

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.

Sonnentag, S. (2012). Psychological detachment from work during leisure time: The benefits of mentally disengaging from work. Current Directions in Psychological Science, 21(2), 114-118.

Virtanen, M., Ferrie, J. E., Singh-Manoux, A., Shipley, M. J., Stansfeld, S. A., Marmot, M. G., ... & Kivimäki, M. (2011). Long working hours and symptoms of anxiety and depression: A 5-year follow-up of the Whitehall II study. Psychological Medicine, 41(12), 2485-2494. https://doi.org/10.1017/S0033291711000171

Young, K. S. (2017). The relationship between depression, anxiety, and smartphone addiction among university students. Journal of Behavioral Addictions, 6(3), 434-445.

REPLAY (Original Air Date: June 12, 2023)

Today we are joined by Dr. David Rawaf. Dr. Rawaf is a surgeon, researcher, technologist, innovator and policy developer. As well as studying and working in both UK and US, David is involved with Imperial College WHO Collaborating Centre (for Public Health Education & Training), as well as medical writing, research and hosting conferences. David has a role as Surgical Skill Faculty and is Centre Accredited by the Royal College of Surgeons. In addition, he is an abstract and content reviewer for a number of institutions including the Institute for Health Metrics and Evaluation amongst a number of other scientific societies. In addition, David is the Clinical Excellence Lead for Inovus Medical, the world-leaders in high-fidelity medical and surgical simulation, and beyond this is also heavily involved in medical device & software consulting, including validation, accreditation and approval through bodies such as the FDA. David is a Co-Executive Director for the International Organization for Reconstruction for war torn-countries, and a Director for QCapital Ventures specializing in tailored start-up advice including investment acquisition, financial & business-strategy and scale up methods. [June 12, 2023]

00:00 - Intro

00:34 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:18 - Dr. David Rawaf Intro

05:01 - From Studies to Startups

07:22 - Practice Makes Perfect

09:16 - How do you "simulate" surgery?

11:48 - Simulation Benefits

14:47 - Redefining Fidelity

19:16 - Augmented Over Virtual

20:30 - Minority Report

23:08 - Google Glass 2.0

25:48 - Depressing Desire

29:39 - Stop Thinking!

35:33 - The Value of Support

41:17 – Mentors

- Professor Adrian Wilson

- Professor Fares Haddad

- Father

- Late Uncle

46:33 - Book Recommendations

- The Genius Zone - Gay Hendricks

- The 15 Commitments of Conscious Leadership - Jim Dethmer, Kaley Klemp & Diana Chapman

50:02 - Find Dr. Rawaf online

- LinkedIn: linkedin.com/in/davidrawaf/

- Twitter: twitter.com/DavidRawaf

- David's Paper: Effect of Suppressing Thoughts of Desire to Smoke on Ratings of Desire to Smoke and Tobacco Withdrawal Symptoms

50:51 - Guest Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Join Chris as he discusses topics and news pertaining to the world of Social Engineering. [April 22, 2024]

00:00 - Intro

00:16 - Dr. Abbie Maroño Intro

00:40 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:24 - 2024 State of Vishing Report

04:00 - The Data Set

04:55 - Compromise Rates

08:06 - Voicemail Compromise

09:14 - Play Silly Games...

10:11 - Breaking Expectations

14:29 - Battle of the Sexes

15:52 - Most Effective Principle

18:56 - Lesser Principles

20:19 - Midday Slump

22:14 - The Report Overview

23:10 - Research Partners

23:46 - Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Find us online

- Chris Hadnagy

- Twitter: @humanhacker

- LinkedIn: linkedin.com/in/christopherhadnagy

- Dr. Abbie Maroño

- Twitter: @DrAbbieofficial

- LinkedIn: linkedin.com/in/dr-abbie-maroño-phd

- Instagram: @DoctorAbbieofficial

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Paul Vann and Justin Marciano.

Paul Vann is a seasoned cybersecurity professional, with experience across numerous emerging markets in the field. He has worked at a wide array of cybersecurity and software development startups, helping to ensure a more secure future for all. Paul additionally is passionate about emerging technologies in the space and was recognized as a Top rated Speaker at the RSA Conference in 2023.

Justin Marciano is the Co-Founder and CEO of IdentifAI. Studying economics with a concentration in finance at the University of Virginia, he has navigated his way through the venture capital, blockchain, and payment sectors, aligning his career path with his enthusiasm for emerging technologies. Justin currently works in product management and has previously worked at Stepstone Group as a VC & Growth Analyst. [April 15, 2024]

00:00 - Intro

00:22 - Intro Links:

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

03:44 - Paul Vann & Justin Marciano Intro

04:55 - IdentifAI

05:53 - Follow the Trends

06:37 - How Big is This Problem?

09:37 - Deepfakes for Hacking

10:43 - A Real Story

12:38 - Using What's Real

14:11 - Beyond Cat & Mouse

17:02 - AI and the Law

19:29 - Tracing the Source

21:59 - Balancing Act

23:44 - Training or Expanding?

29:35 - An Attempt Was Made

32:04 - Keeping it Real

34:38 - A New Partnership!

35:59 - Find Justin and Paul online

- Website: identif-ai.com

- LinkedIn: linkedin.com/company/identifai-llc

- Justin's LinkedIn: in/justin-marciano32/

- Paul's LinkedIn: in/paul-vann-b996b2120/

37:13 - Mentors

- Justin:

- Jeff Silver

- Martin Roche

- Paul:

- Paul Vann (Father)

- Jennifer Romeo

39:30 - Book Recommendations

- The Hardware Hacking Handbook - Colin O'Flynn and Jasper van Woudenberg

- On the Origin of Time - Thomas Hertog

- Blink - Malcolm Gladwell

41:37 - Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org

Today we are joined by Chris Voss. Mr. Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories, insights, and useful tips for business and everyday life. He has lectured on negotiation at business schools across the country and has been seen on ABC, CBS, CNN, and Fox News. Chris has also been featured in Forbes, Time, Fast Company, and Inc. Chris's Keynotes are based on his book Never Split The Difference©.

[April 8, 2024]

00:00 - Intro

00:20 - Intro Links

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

02:26 - Chris Voss Intro

03:25 - Good Work If You Can Get It

04:51 - A Donkey, A Clown & A Hippopotamus

08:52 - Emotions Are Contagious

10:02 - Proof of Life

13:23 - Mirror, Mirror

17:21 - Negotiation is a Language

18:44 - Empathy, Not Advice

22:28 - Be Willing to be Wrong

29:46 - Slaughter at Harvard

33:17 - Empathy Isn't Agreement

36:51 - Validating Perspective

38:27 - It Starts with Practice

40:43 - Mentors

- Parents

- Gary Noesner

41:39 - Book Recommendations

- Chip War - Chris Miller

- Never Split the Difference - Chris Voss

43:22 - Find Chris Voss online

- Website: blackswanltd.com

- Instagram: @thefbinegotiator

- Twitter: @fbinegotiator

- YouTube: @NegotiationMastery

44:23 - Guest Wrap Up & Outro

- www.social-engineer.com

- www.innocentlivesfoundation.org