Effective systemisation is essential for business success, providing time optimisation, reliability, and consistency. Systemology, rooted in the Pareto principle, emphasises streamlining the critical client flow to maximise profitability. Team buy-in and clear communication are crucial for successful systemisation. Certainty, clarity, and performance are key elements of an effective systemisation strategy. By enhancing these principles, businesses can significantly improve their systemisation efforts and reap substantial rewards.

In this episode of The ToolShed, I have James Brown, a seasoned business consultant with over 20 years of experience helping organisations implement systems and processes to improve team productivity, efficiency, and overall business performance. In 2018, James founded BizTech Guru, a consulting business dedicated to helping business owners achieve greater time freedom and business success. His approach heavily draws on his expertise in SYSTEMology, a revolutionary methodology for systemising businesses. In recent years, James has partnered with SYSTEMology to run their group training programs. He has now helped hundreds of people from around the world to implement this simple yet powerful methodology.

Key takeaways:

• Importance systems and processes in place that result in time freedom, reliability, consistency, and other factors
• Orienting the team members on why the new procedures will make their work easier
• What Critical Client Flow is, and how will systemising this help the business owner step back
• Assessing storage of process to transform systemisation as part of the team’s DNA
• BizTech Guru helps systemise business so that owners can spend more time for themselves

All this and more, on this week’s episode of THE TOOLSHED.

Join the toolshed - thetoolshed.com

Stay tuned next week when we discuss creating a safer and more efficient construction industry with Brad Mitchell. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• https://www.biztechguru.com.au/
• https://www.systemology.com/

Insurance is a critical component to safeguard against unforeseen risks. Builders might find this subject the most complicated to discuss. That is why having an insurance broker makes for all the difference. When there is an intermediary between builders and insurers, growth is secured in every aspect. They understand and speak the language from both sides.

Here, I share a conversation with Petara Tanuvasa, a construction insurance risk specialist and Director of Silverback Insurance Pty Ltd. With a deep understanding of the unique challenges and complexities faced by construction businesses, he strives to provide tailored insurance solutions that safeguard builders’ operations, assets, and personal liabilities. Petara helps builders understand the language of insurers and present their strengths to get the appropriate level of coverage.

Key takeaways:

• Challenges faced by builders in obtaining home warranty insurance
• Insurance brokers as an intermediary between builders and insurance companies
• Cyber protection is critical for builders, as there is a risk of fraudulent invoicing and other cyber crimes
• Builders should start early and consult with a broker to develop a long-term strategy for growth
• Education for builders on new market trends and improve their skills to manage risk
• Multiple types of insurance to protect builders and their businesses
• Working with a knowledgeable broker can increase chances of obtaining the appropriate level of insurance

All this and more, on this week’s episode of THE TOOLSHED

Join the toolshed - thetoolshedpodcast.com

Stay tuned next week when we talk about streamlining operations and achieving business success with James Brown. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• https://silverbackinsurance.com.au/

One major marketing mistake many businesses make, including those in the trades, is not taking a long-term approach to marketing. Marketing is a slow burn and requires consistent effort to be effective. Business owners must take responsibility for their marketing and invest in it by creating a strategy, attracting potential customers, and building their brand. Avoiding mistakes in marketing can help businesses in the trades create a successful and sustainable marketing plan.

In this episode of The ToolShed, I have Stephanie Campanella discuss the common mistakes that trades-based businesses make in marketing. Stephanie founded Tradies Get Online, Australia’s leading digital marketing agency dedicated to the construction industry. The daughter of a builder, Stephanie understands the demands, challenges and opportunities facing construction companies. She is an expert in all aspects of digital marketing, including digital marketing strategies, customer experience, customer journey mapping, social media tactics, customer nurturing and lead generation.

Key takeaways:

• Marketing is a long-term investment, and businesses should invest in it consistently
• Keep the marketing efforts running to keep your pipeline full
• Marketing is about consistency and investing in the market
• The importance of taking responsibility for financial health and marketing in a business
• What marketing elements should websites contain or showcase
• Time in the market is essential for marketing success
• The mindset of a prospect looking for a trades-based business on Google versus social media platforms

All this and more, on this week’s episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast.com

Next week, we will cover Builders and Insurance: overcoming challenges with Petara Tanuvasa. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• https://www.tradiesgo.com.au/
• https://www.facebook.com/groups/tradiemarketing/
• https://www.linkedin.com/company/tradies-go/
• https://www.instagram.com/tradiesgetonline/
• https://www.youtube.com/channel/UCS3CRfhpNIzaPCQM9SdTlnw

Investing is a powerful tool for achieving long-term financial stability and building wealth. It requires understanding the basics of finance and investing to make informed decisions. It’s far from gambling. It’s about making smart decisions based on information and careful analysis. Education is key to successful investing, so it’s important to be educated before investing and not just go in blindly. Remember that investing is a long-term game requiring patience, discipline, and a calculated approach.

In this episode of The ToolShed, I talk about The Freedom Trader Blueprint with Terry Tran, a financial expert who teaches people how to make their money work for them. Terry shares his insights on the psychology of investing and the power of compounding. He emphasizes the importance of protecting your capital and having a solid understanding of what you’re investing in. His program can help people take control of their finances and achieve financial freedom. This episode is a must-listen if you want to make your money work for you and build long-term wealth.

Key takeaways:

• The Blueprint program teaches fundamental analysis and maximizes profits
• Protecting capital and understanding the psychology of investing is crucial to long-term success
• Investing as a long-term game requires patience, discipline and a calculated approach
• Have a basket of investments, than put all your eggs in one basket
• Education on investments to avoid investing blindly and make smart decisions
• How to analyze and find which investments to make
• We talk in-depth about the benefits of using a robo-advisor to manage your investments

All this and more, on this week’s episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast

Stay tuned next week when we talk about avoiding major marketing mistakes feat. Steph Campanella. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• The Freedom Trader Blueprint

Talking about mental health can be powerful in supporting those who are struggling. By opening up and sharing our experiences or concerns, we create a space for others to do the same. This can help remove the social barriers to accessing mental health support. Simply checking up on someone can make a real difference and help those struggling to feel less alone and more supported.

In this episode of the Tool Shed podcast, I go through the challenges of mental health in the building and construction industry with Jason Banks, co-founder of TIACS, a free mental health counselling to tradies, truckies, rural, blue-collar workers and their loved ones right around Australia. With 30 years of Retail Leadership experience with two of Australia’s biggest retailers in Coles and Bunnings, Jason has a wealth of knowledge in managing large teams. He understands how important mental health can impact those around us.

Key takeaways:

• Starting conversations about mental health is important
• Mental health challenges are prevalent in the building industry
• Good coaching and information cannot be effective if mental health and emotional difficulties are not addressed
• Being vulnerable creates a space for others to be vulnerable as well
• Listen for cue signs that someone may be struggling and check in with them regularly
• TIACS aims to remove physical, social, and financial barriers associated with accessing mental health support
• Having a support crew in place gives you the option to reach out when you’re having a bad day
• Regular check-ins with those who open up about mental health challenges are essential for continued support

All this and more, on this week’s episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast.com

Stay tuned for next week when I cover Making Your Money Work For You Without The Risk with Terry Tran. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• tiacs.org/
• linkedin.com/company/tiacs/about/
• facebook.com/thisisaconversationstarter/

Managing business finances is like a journey through a dense forest. Business owners must first understand the purpose of their business, like having a compass to navigate through the woods. Along the way, they must avoid common mistakes, such as chasing money and using the business as a personal bank account, which can lead to financial distress. With the help of financial education and like-minded professionals, they can use the Profit First method to manage their finances and eliminate financial distress, leading to a more comfortable and stress-free life. By prioritizing profit over revenue and pursuing strategic growth, they can reach the end of the forest and find financial freedom.

In this episode of the ToolShed Podcast, I talk to Marisa Punshon, who specializes in helping business owners achieve financial success. Marisa is a Profit First Professional and has been a Growth Partner for The Entourage since 2015, running workshops on and providing support in Financial Management and Money Mindset. Her approach involves empowering business owners with financial education and helping them understand their numbers.

Key takeaways:

• Profit is essential for every business, and it should be the focus of your financial planning
• Financial stress can cause health issues, family breakdowns, and other problems in your life
• Financial education is vital to making accurate financial decisions for your business
• You need to be aware of the future and plan for it to minimize discomfort or distress
• Growth always involves pressure or discomfort, but it's necessary for success
• You need to understand your business's purpose and goals to engineer your finances to achieve them
• Having a coach or mentor can help you navigate financial management challenges and achieve your goals

All this and more, on this week's episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast.com

Next week, we discuss conversations and support crews for mental health with Jason Banks. So, remember to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• marisapunshon.com.au/
• the-entourage.com/

As physical workers, builders are no strangers to sore muscles and aching joints, but the impact of these injuries can go beyond just physical pain. It can affect decision-making and emotional well-being, having a ripple effect on the entire business and an individual's life. There is a need to see the importance of body awareness, proper lifting techniques, and recovery and preparation methods to prevent injuries and maintain body health.

In this episode of the ToolShed podcast, Mick Hawes interviews Guy Onley, founder of The Onsite Coach, an expert in powerlifting and coaching strong men to take care of their physical health. With years of experience in the fitness industry, Guy understands the physical toll pain can take on an individual's productivity, emotions, and decision-making abilities. As a powerlifter himself, Guy has a unique perspective on how to help builders and other physically demanding workers stay in top shape and avoid common injuries like back pain. Guy will share his journey into powerlifting and coaching and the importance of self-care in maintaining a successful business.

Key takeaways:

• Businesses should invest in training staff on proper lifting techniques and providing recovery programs
• Individuals should take personal accountability for their physical health and engage in mobility exercises and recovery programs
• Lifting is a necessary activity in a construction site and requires proper technique to avoid injury
• Training new staff on proper lifting techniques is crucial to reduce the risk of injury
• Mobility exercises and recovery programs are essential for preventing injury and maintaining physical health
• Physical pain can affect builders' productivity and decision-making and has emotional implications as well
• Power lifting and body awareness can help prevent physical pain and improve longevity in physical jobs

All this and more, on this week's episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast.com

Stay tuned next week when we talk about how to gain greater clarity, confidence, and control in your business feat. Marisa Punshon. So, remember to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• theonsitecoach.com
• instagram.com/theonsitecoach
• facebook.com/theonsitecoach
• [email protected]

Trust and openness are necessary for a successful project between a builder and a client. When neither is transparent, the project suffers from inappropriate budgeting, low-quality construction, and poor client experience. All of this is preventable when trust is established, and this is a necessary task of a builder to be a trusted expert. As a builder understands the client's concerns and puts himself as a knowledgeable and reliable partner, the client receives a positive client experience and a successful project.

In this The ToolShed Podcast episode, Mick Hawes interviews Richard Armstrong, an expert in building client trust. Richard is passionate about improving the building industry and creating a better experience for builders and customers. Richard will share his insights on why builders need to become trusted experts in their client's minds. He will discuss how builders can improve client experience by providing the correct information and setting realistic expectations. Learn from Richard how to become your clients' go-to builder and build a team environment for your building projects.

Key takeaways:

• Importance of actively listening and empathy on client experience
• Highlight your expertise as a builder to stand out from competitors
• Discover why trust is crucial in building a successful construction project
• Stepping up as a problem solver build trust with the client
• Openness prevents inappropriate project cost and poor project experience
• Why it is necessary to create a process as a builder and be transparent with the client

All this and more, on this week’s episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast.com

Stay tuned next week when we talk about Protecting Your Team From Avoidable Injury with Guy Onley. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• https://www.franklincovey.com/the-7-habits/

If the business owner is not right, the business will not be right. Mental health is a significant issue that affects millions of people worldwide, and men are not an exception. In particular, Australian men face unique challenges when seeking help. Quality relationships with trust and vulnerability are important in reducing isolation and improving mental health.

Liam Sorrell is the founder of Grit and Gratitude, a men's mental health service that offers support and tools for those struggling with mental health issues. Liam is also the founder of the Australian Dads Network, a community that provides a safe space for fathers to connect and support one another.

Key takeaways:

• Australian Dads Network was created to support dads, who were struggling with isolation and a lack of connection in their community.
• Grit and Gratitude is a men's mental health service that supports anyone who needs it, with an emphasis on grit and resilience.
• Men tend to be bad at reaching out and seeking help, but the Australian Dads Network provides a safe space for them to do so.
• Dropping the shield and being vulnerable is the first step in having a conversation about mental health.
• The semicolon in the Grit and Gratitude logo represents a pause in the journey, but there is always a positive end in sight.
• Mental health is an important aspect of business success because if the business owner isn't right, the business never will be.
• Connection and having strong social relationships can reduce suicide rates and improve mental health.
• Being open and vulnerable can help build trust and create a supportive community.

All this and more, on this week's episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast.com

Don't miss out on next week's episode of The Toolshed, where we'll discuss Addressing Unrealistic Budget Expectations: Insights from Building Industry with the industry expert Richard Armstrong. So, don't forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

• https://australiandadsnetwork.org.au/
• https://www.beyondblue.org.au/
• https://www.blackdoginstitute.org.au/
• https://www.gritandgratitude.com.au/

Training is essential for improving the quality of a business' customer experience. The best way to train staff and for them to learn is by videos. By creating an efficient video training system, businesses save time and resources by not having to train employees repeatedly and share knowledge in a way that benefits the entire team. This way, you can avoid the cost of turnover and retain valuable information even when employees leave.

In this episode, Mick Hawes interviews Luke Canham, the founder of Multiply Me - a learning management system that simplifies creating and distributing video training content for businesses. With 35 years of experience managing hundreds of staff across various locations and countries, Canham is a successful business owner and a loving husband and father. He emphasizes the significance of shared knowledge as the path forward for businesses.

Key takeaways:

• Multiply Me is a learning management system that allows businesses to share videos with specific people and track data
• Video tutorials are an effective way to educate and train employees and contractor
• People are becoming more dependent on videos when it comes to learning
• Investing time and effort in video training can add substantial value to a business and make it easier to sell
• Creating a efficient video training system can lead to shared knowledge and less turnover in a business
• Turnover is one of the most expensive costs in small business

All this and more, on this week’s episode of THE TOOLSHED.

Join the toolshed - thetoolshedpodcast.com

Stay tuned next week when we talk about Mental Health, Grit & Gratitude feat. Liam Sorrell. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy.

https://multiplyme.com.au/