The Tourism Chat Show

Steven Dixon has been the General Manager at Qualmark for just over a year now so we thought now is the right time to catch up and hear about the plans he has for the future of the quality assurance programme. 

Steven gives us insight into the benefits of being part of Qualmark and shares some of the challenges they've had and how they are working their way through them. 

He tells us about some of the updates we'll see to Qualmark and shares some tips on how to get ready for that assessment. 

Keep an eye out for Qualmark's new website coming soon!

www.qualmark.co.nz

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This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you'e like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

Fresh off their two big wins at this year's NZ Tourism Awards, we welcome Nadine Toe Toe from Kohutapu Lodge and Tribal Tours in Murupara. 

This is a raw and real interview that covers starting a regenerative tourism business before it was even a thing we talked about.  Nadine opens up on the challenges they've faced and the success they've had through their very authentic connection with their local community. 

Every now and then, you sit and listen to someone speak who really inspires you, someone you just want to give a big hug to and say thank you for all you do..... this was that interview for me. 

I hope you enjoy it as much as I did. 

https://www.kohutapulodge.co.nz/

____________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

PurePods have received a lot of attention in the news recently with their capital raise, so I thought it would be fun to have a chat with their Business Development Manager, Kate Baxter to find out more. 

Kate has a history working in tourism but has now swapped her high heels for gumboots and combined her love of the country with her industry experience. 

PurePods offer farmers a fantastic way to diversify their income and with it, provide some really unique and innovative sustainability projects and goals. 

If you have space and want to know more about PurePods, you can find them here https://www.purepods.com/

_______________________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

TRENZ is New Zealand’s largest international tourism business event and most important event of the year on the tourism events calendar. TRENZ brings hundreds of international Travel Buyers together to meet with New Zealand’s leading tourism operators (Sellers) over four days to build or renew relationships and negotiate business for upcoming seasons.

We’re excited to be heading to TRENZ at Te Pae Christchurch Convention Centre, Ōtautahi Christchurch in 2023.

This week we cover off why you should attend Trenz.  We’re very excited that 2023 will see the first full Trenz since 2019 and the first in Ōtautahi Christchurch since 2006!

5:49       What is TRENZ?

11:07     Operator Perspective – Rob Jewell, CEO Fox Glacier Guides

15:44     Purpose of TRENZ

17:36     TRENZ Tech

18:50     What’s new for 2023?

21:40     RTO Perspective – Rebecca Evans, Marketing Manager, Hamilton Waikato Tourism

28:19     My top 10 tips on why you should go to TRENZ

Here’s a list of useful links

• TRENZ website

Melissa is the Seller expert and the one for you to know. Seller questions are best sent to: [email protected]

Adrienne is the TIA membership guru and can help get new members signed up - contact her at [email protected]

__________________________________________________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

This week we welcome Maverick Digital's Zac Watson to the show. 

Zac is Head of Partnerships at Maverick but has held a variety of interesting roles throughout his tourism career.   We chat about everything tourism, from his career journey, to his studies and look at advice for those starting out in the industry and operators heading into our first proper tourism summer for a number of years. 

I start the show by discussing Adult Play and the benefits of including this into your daily routine, not just at home, but also at work. 

This episode is jam packed with tips and suggestions for all tourism businesses so please enjoy the show. 

____________________________________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

We're joined today by Tracey Goodall, GM at Great Journeys NZ and Commuter - Kiwirail.  Tracey shares her very interesting career story to date and some of the success stories from working in the regions. 

We also discuss the changes and reimagining of the tourism side of NZ Rail and what the team have been up to during the past two years. 

This is a great story for those who might be looking at a career in tourism and wondering where their love of travel could take them. 

Thanks for listening in. 

www.destinatenz.com 

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This week is an ode to one of the most successful AFL Captains of all time - Geelong Cats' Joel Selwood.   But bear with me, there is a correlation to tourism and to business. 

I'm back from attending the AFL 2022 Grand Final with 100,023 others at the MCG and I couldn't help but notice to the leadership on and off the field and start thinking about how that relates to us in business.

So this is my short take! Would love to hear your thoughts so please drop me a line. 

______________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

This week is an ode to one of the most successful AFL Captains of all time - Geelong Cats' Joel Selwood.   But bear with me, there is a correlation to tourism and to business. 

I'm back from attending the AFL 2022 Grand Final with 100,023 others at the MCG and I couldn't help but notice to the leadership on and off the field and start thinking about how that relates to us in business.

So this is my short take! Would love to hear your thoughts so please drop me a line. 

______________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

Tourism is all about people, and our relationships in the industry is often the main driver for people staying in the industry. 

So how do you become a better networker?

We're joined today by Te Puia's Adam Taylor-Eruera who is often classed as the King of Networking in NZ Tourism.  Adam has built an incredible network during his time working in the industry so we ask him to share his tips for being successful. 

It's Te Wiki O Te Reo Māori too so we have a chat about language and how tourism can do it better when it comes to using Te Reo. 

Enjoy the show. Back next week! 

www.destinatenz.com

_______________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

What does sustainability mean? And how does it differ from Regenerative Tourism? 

These are just two of the questions we tackle today on the show.  We're joined by Tourism Industry Aotearoa's Sustainability Advocate, Gisela Purcell to discuss Sustainability in Tourism. 

We cover off the Tourism Sustainability Commitment that over 1500 NZ Tourism businesses have now signed up to, and the best ways to get started on your sustainability journey. 

We discuss measuring carbon and Gisela shares some free calculators you can use in your business if you're just starting out. (see below)

It's an all encompassing chat about taking a more sustainable path in your business and in your personal life so we hope you enjoy this episode. 

Sign up for the Tourism Sustainability Commitment here: https://sustainabletourism.nz/sign-me-up/

Free carbon calculators:

Sustainable Business Network: https://www.tools.business.govt.nz/climate/footprint/intro

Ekos: https://ekos.co.nz/businesslitecalculator

Toitū: https://carbonassess.toitu.co.nz/

www.destinatenz.com 

______________________________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

A short episode this week to cover off the Better Work Action Plan that is out for consultation with the industry at the moment.  

MBIE are seeking your feedback on the draft Action Plan to understand:

• Which Tirohanga Hou (actions) in the draft Action Plan are most important

MBIE also want to hear any other comments you may wish to make on the draft Action Plan. 

If you love tourism, and care about our future workforce and wish to be heard, please go along to one of the online workshops, read the draft plan online and fill out the survey which can be found here

https://www.mbie.govt.nz/have-your-say/better-work-action-plan/

Thanks for listening. 

www.destinatenz.com 

______________________________________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast