The Tourism Chat Show

In today's episode, we have the pleasure of hosting Tourism Industry Aotearoa's Chief Executive, Rebecca Ingram. We delve into her first year in the role, the various projects she has been involved in, and the challenges she foresees in the industry. However, the primary focus of our discussion is on TRENZ, New Zealand's most significant tourism trade show. With only two weeks left until the event, we explore the changes made to the traditional program, the new additions to the event, and the exceptional theming that promises to wow the delegates. Furthermore, we discuss the importance of the tourism industry in New Zealand's economic recovery, particularly in the wake of the COVID-19 pandemic.

Tourism Industry Aotearoa - https://www.tia.org.nz 

TRENZ - https://www.trenz.co.nz 

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If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

As the TRENZ trade show in Ōtautahi Christchurch approaches in three weeks, we're sharing tips on how to make the most of your time there. We discuss the importance of preparation to ensure a smooth week, using appointment times to build relationships and gain market insights, structuring presentations during appointments, and following up after the event. We're fortunate to have Adele Marsden from New Zealand Educational Tours, and Louise Bilbie and Rachel Wallace from ANZCRO in Australia, joining us to share their memorable experiences with TRENZ appointments and provide tips for standing out with buyers at the trade show.

Timings:  

14.28 - Adele Marsden (https://www.nzet.co.nz)

23.31 - Louise Bilbie and Rachel Wallace (https://www.anzcro.com.au) 

34.57 - Update on gifts and pack-in details at TRENZ 

_____________________________________________________________

If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

In this episode, we welcome James Donald, co-founder of Yonder and Head of Development to the show.

We explore the fascinating world of ChatGPT, a cutting-edge language model developed by OpenAI. Based on the GPT-3.5 architecture, ChatGPT is capable of understanding and generating human-like language, making it a valuable tool for a variety of applications, including tourism.

We delve into how ChatGPT works, including its training process and the types of data it uses to generate responses. We also discuss the potential impact of ChatGPT on the tourism industry, such as its ability to provide personalized recommendations and language translation services and also cover off some of the ethical considerations in using it.

Join us as we discover the inner workings of ChatGPT and explore its potential to revolutionize the way we communicate and travel in the future.

You can find James here > https://www.yonderhq.com/contact-us

______________________________________________

If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

This week we head to Ōtautahi Christchurch to have a chat with Christchurch NZ's Head of Tourism, Kath Low. 

In May, TRENZ returns to Christchurch for the first time since 2006! (who was there?)

A lot has happened since then so we cover off what's new and exciting, some of the things we can expect (but not ALL the secrets) and Kath very generously shares some local insider tips on what to do over the weekend if you're extending your stay. 

It's less than 6 weeks to go until we are at TRENZ so now is the time to start planning your stay and to get excited about what you're going to experience. 

For more info, head to https://www.christchurchnz.com/ 

_______________________________________

If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

It was a month ago that Cyclone Gabrielle ripped through parts of the North Island so today we head to Hawke's Bay for an update on how the visitor sector is faring with Hawke's Bay Tourism Trade Marketing & Sales Manager, Heather Matthews. 

We have an in-depth discussion about the state of tourism in Hawke's Bay covering off access in and out, what's open, how the locals feel about welcoming back visitors and of course, how we can all help. 

It's time to start planning that winter getaway to Hawke's Bay! 

https://www.hawkesbaynz.com/

__________________________________________

If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

It has been two long years since we did a cruise update on the show so today we're delighted to welcome Ro du Plessis-Wentzel from ID Tours to discuss how the restart has gone, the incredibly challenging summer we've had, plus what they look for when building shore excursion programmes for their cruise line customers. 

It's a very informative episode for anyone who works in the cruise industry, or for tourism operators who are keen to learn more about this growing industry. 

www.destinatenz.com

__________________________________ 

If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

If you're attending TRENZ this year, this is an episode designed to help you make the most out of your appointment schedule. 

I'll cover off my tips for building your comprehensive trade page on TRENZ Connect as well as the homework you should start doing NOW to be prepared for the appointment schedule opening on 6th March. 

Tune in, take notes and get cracking on organising yourself for the biggest Tourism Trade event of the year!

Some useful tips:

• Page builder user guide https://portal.trenzconnect.co.nz/guides/TRENZ_Connect_Seller_Guide.pdf

____________________________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

Thanks for tuning in to our first episode of 2023. 

What a start to the year it has been.  Today is a short episode welcoming in the New Year (we're starting it late) and I also share some tips for communicating through a crisis. 

If you're an operator struggling in one of the weather affected regions and need some help, please don't hesitate to contact me to see how I may be able to assist. 

Happy New Year. 

www.destinatenz.com 

Chamber is back for the last episode of 2022 and boy is this a fun episode!   Here's a list of all the topics we cover in this action packed show. 

2.31 - Differences between working in Australia and New Zealand

4.28 - Travelling long haul again - what's changed? 

6.01 - Tourism Australia's Marketplace event in the UK

14.22 - ATEC Meeting Place in Cairns

17.24 - What they're saying about NZ

20.09 - Is Regenerative Tourism a thing in Australia? 

24.49 - Things we've learnt in 2022

35.32 - What we're taking into 2023 - our plans

42.47 - Merry Christmas from us 

Thanks for listening in and supporting this podcast in 2022, we hope to have you back to join us in 2023 - the next episode will air on18th January 2023. 

Meri Kirihimete 

________________

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast 

Air New Zealand are one of the major partners for TRENZ so we are fortunate to have two international GMs join us today for a market update. 

Ben Evers-Swindell, General Manager Americas and Jonathan Zhang, General Manager Asia for Air New Zealand join Michelle in today's episode. 

We discuss the level of interest from trade in attending TRENZ 2023 and changes in the distribution channel in these major markets.  We touch on Air NZ network and capacity updates with some surprising results! 

And we look at demand for travel to NZ alongside some changes in booking patterns and consumer trends. 

It's a really informative episode packed with insights from the international General Managers. 

Thank you to Air New Zealand for being so generous with your team's time, and for also being such a great partner for TRENZ. 

www.airnewzealand.com

____________________________________________ 

This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰

Resources and Links to connect with Destinate NZ

Say hi to us on social:

Facebook: https://www.facebook.com/DestinateNZ

Instagram: https://www.instagram.com/Destinate_NZ

Twitter: https://www.twitter.com/DestinateNZ

LinkedIn: https://www.linkedin.com/company/destinate-nz

Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/

Website: www.destinatenz.com

Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ

If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast