In this episode, we sit down with Stacy Groff, Vice President of Care & Connection at Empath Health, to uncover the true impact of volunteer programs — and how they drive millions in value while strengthening communities. Stacy shares actionable insights on recruiting the right volunteers, integrating them fully into organizational culture, and adapting volunteer strategies for lasting success. Whether you're a nonprofit leader, board member, or volunteer coordinator, you’ll learn why volunteer engagement is crucial for organizational growth and how small gestures of appreciation can lead to big results. Tune in for expert advice, real-world examples, and a heartfelt reminder of the power of saying "thank you."

Timestamps:

(00:00) Introducing Stacy Groff, Vice President of Care & Connection, Empath Health

(02:00) What is the breadth of the volunteer program?

(03:10) What drew Stacy to working with volunteers?

(04:30) Managing a massive volunteer program

(07:40) Using volunteer’s skills

(10:05) What should the board understand about volunteers?

(13:20) Pitfalls to avoid

(17:40) Thank you volunteers

(18:40) Recapping with Read

Join us every week as we release a new podcast with information about how you can be the best board member and provide great service to your organization.

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