Guest: Clarrie Feinstein, business reporter

Elevators are key piece of apartment and condo living, but due to a number of factors, they often take a long time to get fixed once they break down. From a shortage of mechanics to a small number of companies who control the industry and use proprietary parts, there are several reasons why critics feel the entire sector can use better oversight.

This episode was produced by Paulo Marques and Raju Mudhar.