Building an agency is tough. I loved building the team, working with various clients, but it was a really challenging business venture overall. 

I cannot tell you how to build a 7-8 figure agency business, because I couldn't make it there. But I can save you from the mistakes I made and share the lessons learned from building a UX agency with international clientele and a team over 10.

Join us for this conversation with lead frontend engineer Daniel Knaust, a great friend of mine who has tons of experience with channeling in data to make more educated decisions.

In this episode, we will talk about...

... What validation is
... Misunderstandings around validation
... How to use quantitative and qualitative data and research to make better decisions
... Stories from our own experience
... Shipping today VS refining the product until it's perfect

What to do if your client doesn't want to follow your UX process? What can you do if there's a pushback on user research? In this episode we are diving deep into how the transition to UX happens!

In this episode you can learn...

• Understand UX transition - what it takes to follow process
• How to develop empathy
• Strategies to take steps towards UX process

Key takeaways:

• Know it's a process and takes time
• Coffee example - don't expect to jump to level 100
• Find those low-hanging fruits
• Empathise with stakeholders - understand their frustrations
• Stick to the process long enough

Complete shownotes: https://uxkitchenshow.com/020

There are many ways to start freelancing. If you want to do it on the side, or expand it to be your full-time income, this episode will have actionable strategies for you to implement. 

I started my career as a freelancer. Then built an agency. Then went back to freelancing. 

Freelancing is awesome, but it's not for everyone - at least doing it full time. 

Doing SOME freelancing is a great experience that every designer should try at some point in their career.

In this post I highlighted the key questions you need to ask and some hard truth you need to accept when going into freelancing. 

I know it might seem like an oversimplification - but hey it's just a 10 slide carousel :) But if somebody told me all this when I was starting out, that would save me from years of trial and error.

Episode 19 of the UX Kitchen podcast is going into all the details what I highlight here in this carousel. 

So if you...

... want to do freelancing on the side
... don't know how to start
... don't know if freelancing full time is for you
... how to get clients
... how to beat frustration


come join me and I'll share my lessons learned as a freelancer so that you can avoid the mistakes I made :)

In this episode, I invited my friend Dan who works as a Lead Frontend Engineer at Smallpdf to share his experience and stories about how they use data and support tickets to make a better product. Dan is a superb engineer who is also very experienced in UX - the best of both worlds :)

You will hear lots of first-hand stories with actionable tips and tricks. Here's what we will cover:

• How a data-driven process looks like in action
• How to use support tickets to build better features
• UX is NOT the sole responsibility of designers
• Discuss the pros and cons of freemium models

If you want to learn more about Smallpdf, check out there website (tons of free tools to help you work with documents): https://smallpdf.com

• We will cover...
  • What to do when a client reaches out 
  • How to guide clients
  • How to extract the information
  • How to scope the project

In this episode we will cover:

• What is a design system
• When to build one
• Tools of the trade
• How to create a design system
• Dangers of creating a design system

I wanted to talk about getting clients for a long time, because you guys often ask me like how to get freelance projects, how to get clients and what to do.

In this episode, I want to talk about like how we can harness the knowledge that you already have, the experience you already have, or maybe even the job you already have and use it as a vehicle to get you to a more UX focused job or getting to the UX space

Today what we're going to discuss is we'll be going through how the hiring process looks like, like recruiters and hiring managers and what recruiters are looking for in a UX and UI portfolio.