Highlights from their conversation include:

• Alan had been running UPS Ventures when he last appeared on the show. What he’s been up to since then. (1:45)
• Looking at the changing landscape for the last mile in fulfillment, delivery, and returns (7:35)
• Three key takeaways (12:07)
• Data science driving operations (17:50)
• What will separate the winners from the losers in the next five years (23:27)
• Heavyweight drones and electric airplanes (27:00)
• Trends in outsourcing return logistics (31:47)
• Big and bulky e-commerce, returns, and lifecycle logistics (34:43)

The Global Supply Chain Institute is part of the Haslam College of Business at The University of Tennessee, Knoxville. The program partners with companies, industry organizations, academics and students to help identify their supply chain management (SCM) strategy and develop their talent, extending relationships to the industry and driving transformation in the profession. Find out more at: https://supplychainmanagement.utk.edu/

About The Future of Supply Chain:

During each episode of The Future of Supply Chain, we sit down with a different entrepreneur, investor, or industry veteran to discuss their story, views on the industry, and how we can collectively build the future of supply chain together.