Boyd reflects on a conversation he had a while back with Kenneth Feinberg, the man who was entrusted with the monumental task of administering the 9/11 Victim Compensation Fund. Initially met with skepticism and anger, Feinberg's compassionate approach and tireless efforts over three years transformed the Fund into a resounding success with over 97% of eligible families participating. Through this extraordinary experience, Feinberg gained profound insights into the complexities of human grief, resilience, and the limits of monetary compensation in healing deep emotional wounds.