Listening is a key skill for nurses to be able to develop effective therapeutic relationships with patients and service users.

In this episode of the Nursing Standard podcast, senior lecturer Sophie Waters at Nottingham Trent University’s Health and Allied Professionals Centre discusses the features of active listening, addressing key listening skills and offering tips for overcoming barriers to listening.

A shorter CPD article on the topic of listening and therapeutic relationships by Ms Waters also touches on ‘unconditional positive regard’, a concept that is explored more fully in the podcast.

For more episodes of the Nursing Standard podcast, visit rcni.com/podcast 

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