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This is HCD: Human-Centred Design, UX & Service Design
This is HCD: Human-Centred Design, UX & Service Design episodes
- Eric Meyer 'Overcoming complexity’s invisible force'
SPONSORED ADS
The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast
________________________Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. Eric Meyer is a passionate advocate of designing for humanity, of leaving no one behind when you create your design, of thinking deeply about how things work for everyone - not simply how beautiful they look.
Links in this episode
Eric Meyer / https://meyerweb.com/
World Wide Waste book / https://gerrymcgovern.com/books/world-wide-waste/
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
________________________
BRING THIS IS HCD INTO YOUR ORGANISATION→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)
https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
Gerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...
________________________All episodes have been produced by This is Podcasting.
1 hr 8 min - The Big Remote 'Jakob Schneider'
Enjoy our content? Support This is HCD by becoming a Premium Member
The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode, Gerry Scullion speaks with Jakob Schneider from Köln, Germany. Jakob is Creative Director at KD-1 and Co-Founder of More than Metrics in Austria. We chat about how Jakob's design agency is handling the pandemic, how it's changing the way they work, and also how he's juggling work and home life - now that the two are entwined.
Show Links
- https://twitter.com/jakoblies
- http://kd1.com/
- https://www.morethanmetrics.com/
If you have a story, get in touch or hit us up on Twitter.
This is HCD Podcast Network
- EthnoPod with Jay Hasbrouck
- Bringing Design Closer with Gerry Scullion
- ProdPod with Adrienne Tan
- Getting Started in Design with Gerry Scullion
- Power of Ten with Andy Polaine
- NEW: The Big Remote with Gerry Scullion and Andy Polaine
- NEW: Moments of Change with Melanie Rayment
- Talking Shop with Andy Polaine and Gerry Scullion
- Decoding Culture with Dr. John Curran
- NEW: World Wide Waste with Gerry McGovern
- NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
- Follow This is HCD us on Twitter
- Follow This is HCD on Instagram
- Sign up for our newsletter (we have lots of design giveaways!)
- Join the practitioner community on This is HCD Slack Channel
- Read articles on our This is HCD Network on Medium
34 min - The Big Remote - John Thackara
Enjoy our content? Support This is HCD by becoming a Premium Member
The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode, Gerry Scullion speaks with the wonderful, John Thackara. In this episode, they speak about eating soil, discussing its connectedness to everything, composting and worm zoos and also how the pandemic has affected John and his work now - and in the future.
This is a fantastic conversation with one of Gerry's favourite people and guests on This is HCD.
Show Links
- https://twitter.com/johnthackara
- https://www.amazon.co.uk/How-Thrive-Next-Economy-Designing/dp/0500518084
- http://thackara.com/
- http://thackara.com/working-with-john-thackara/
If you have a story, get in touch or hit us up on Twitter.
This is HCD Podcast Network
- EthnoPod with Jay Hasbrouck
- Bringing Design Closer with Gerry Scullion
- ProdPod with Adrienne Tan
- Getting Started in Design with Gerry Scullion
- Power of Ten with Andy Polaine
- NEW: The Big Remote with Gerry Scullion and Andy Polaine
- NEW: Moments of Change with Melanie Rayment
- Talking Shop with Andy Polaine and Gerry Scullion
- Decoding Culture with Dr. John Curran
- NEW: World Wide Waste with Gerry McGovern
- NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
- Follow This is HCD us on Twitter
- Follow This is HCD on Instagram
- Sign up for our newsletter (we have lots of design giveaways!)
- Join the practitioner community on This is HCD Slack Channel
- Read articles on our This is HCD Network on Medium
49 min - Meg Pagani 'Recipes for social impact'
Enjoy our content? Support This is HCD by becoming a Premium Member
Welcome to a brand new podcast called, Moments of Change with Melanie Rayment.
In this episode, Melanie speaks with Meg Pegani, Founder of Impact On, discussing design and what we can do about Italy and the worlds vulnerable people during Covid-19 Pandemic.
Links in this episode
- www.impacton.org
- Twitter: @impacton
- Twitter: @apartbutunited
This is HCD Podcast Network
- EthnoPod with Jay Hasbrouck
- Bringing Design Closer with Gerry Scullion
- ProdPod with Adrienne Tan
- Getting Started in Design with Gerry Scullion
- Power of Ten with Andy Polaine
- NEW: The Big Remote with Gerry Scullion and Andy Polaine
- NEW: Moments of Change with Melanie Rayment
- Talking Shop with Andy Polaine and Gerry Scullion
- Decoding Culture with Dr. John Curran
- NEW: World Wide Waste with Gerry McGovern
- NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess
Connect with This is HCD
- Follow This is HCD us on Twitter
- Follow This is HCD on Instagram
- Sign up for our newsletter (we have lots of design giveaways!)
- Join the practitioner community on This is HCD Slack Channel
- Read articles on our This is HCD Network on Medium
43 min - The Big Remote – Adam Rotmil
The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode, Andy Polaine chats to Adam Rotmil, Interaction Design Craft Lead at Fjord's Washington D.C. Studio, about bringing home the project Kanban, changes in work, life, cooking and salvaging an Erik Spiekermann limited edition print from the rain.
If you have a story, get in touch or hit us up on Twitter.
Support This is HCD by becoming a Premium Member
Show Links
- Adam on LinkedIn
- Marcato hand crank pasta roller
- James Bond (double oh) Flour. All purpose is fine but this is better.
- Making Artisan Pasta -- great starter cookbook
This is HCD
- Design Politics Conference site
- Power of Ten with Andy Polaine
- EthnoPod with Jay Hasbrouck
- Bringing Design Closer with Gerry Scullion
- ProdPod with Adrienne Tan
- Getting Started in Design with Gerry Scullion
- Talking Shop with Andy Polaine and Gerry Scullion
- Decoding Culture with Dr. John Curran
Connect with This is HCD
- Follow This is HCD us on Twitter
- Follow This is HCD on Instagram
- Sign up for our newsletter (we have lots of design giveaways!)
- Join the practitioner community on This is HCD Slack Channel
- Read articles on our This is HCD Network on Medium
25 min - Dr. Daniel Beunza 'Challenging 'normality''Enjoy our content? Support This is HCD by becoming a Premium MemberHi and welcome to the Decoding Culture podcast on This is HCD.My name is John Curran and I'm your host. I'm a business anthropologist, executive coach and CEO of JC Associates, which is a consultancy that explores how culture shapes organizations and consumer behaviour.Now, I'm recording this introduction to episode 5 on the 30th of March 2020, at a time where London is in lockdown due to COVID-19. Every day feels like we're living in and through a dystopian film. Humanity has no normality while we're frantically trying to redefine cultural norms and rituals.The role of the social sciences is now key, because it is through this interpretive lens that anthropologists and sociologists are able to deconstruct the everyday, also challenge perceptions of normality and facilitate new ways of seeing.Links in this episodeDaniel's Book: https://www.amazon.co.uk/Taking-Floor-Models-Management-Trading-ebook/dp/B07PXXMNFXhttp://www.systemicrisk.ac.uk/events/taking-floor-models-morals-and-management-wall-street-trading-roomJoin our live online Coffee Timeevents every Tuesday and Thursday during the pandemic with a surprise guest each time :-)This is HCD Podcast NetworkEthnoPod with Jay HasbrouckBringing Design Closer with Gerry ScullionProdPod with Adrienne TanGetting Started in Design with Gerry ScullionPower of Ten with Andy PolaineNEW: The Big Remote with Gerry Scullion and Andy PolaineTalking Shop with Andy Polaine and Gerry ScullionDecoding Culture with Dr. John CurranNEW: World Wide Waste with Gerry McGovernNEW: Global Jams Podcast with Adam Lawrence and Markus HormessConnect with This is HCDFollow This is HCD us on TwitterFollow This is HCD on InstagramSign up for our newsletter (we have lots of design giveaways!)Join the practitioner community on This is HCD Slack ChannelRead articles on our This is HCD Network on MediumBecome a Premium Member: https://thisishcdnetwork.supercast.tech49 min
- Jeremy Keith 'We've ruined the Web. Here's how we fix it.'
SPONSORED ADS
The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast
________________________Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. In this session, I'm chatting with Jeremy Keith. Jeremy is a philosopher of the internet. Every time I see him speak, I'm struck by his calming presence, his brilliant mind and his deep humanity. Jeremy makes websites with Clearleft.
His books include DOM Scripting, Bulletproof Ajax, HTML5 for Web Designers, Resilient Web Design, and, most recently, Going Offline. Hailing from Erin's green shores, Jeremy maintains his link with Irish traditional music, running the community site The Session.
He also indulges a darker side of his bouzouki playing in the band, Salter Cane.
You can find out more about Jeremy at adactio.com.
- https://dannyvankooten.com/website-carbon-emissions/
- http://designingforperformance.com/
- https://idlewords.com/2020/03/we_need_a_massive_surveillance_program.htm
- Learn more about Gerry McGovern's World Wide Waste book
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
________________________
BRING THIS IS HCD INTO YOUR ORGANISATION→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)
https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
Gerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...
________________________All episodes have been produced by This is Podcasting.
51 min - Christine Hemphill 'Making human-centred design more human'
SPONSORED ADS
The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast
________________________In this episode, I chat with the wonderful Christine Hemphill, MD of Open Inclusion in London, UK.
We chat openly about how Design frameworks and methods are failing not only the design community but also the people who end up using these products or services. Christine has a framework that she discusses in this episode that can help the Design community intentionally include inclusivity as part of their way of working.
- https://openinclusion.com/
- https://www.linkedin.com/in/christine-hemphill-9570672/?originalSubdomain=fr
- https://openinclusion.com/open-inclusions-customer-experience-canvas/
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
________________________
BRING THIS IS HCD INTO YOUR ORGANISATION→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)
https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
Gerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...
________________________All episodes have been produced by This is Podcasting.
38 min - Senongo Akpem 'Cross-Cultural Design'
SPONSORED ADS
The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast
________________________This episode's guest is Senongo Akpem, a designer, illustrator and the founder of Pixel Fable, a collection of interactive Afrofuturist stories and currently Design Director at Constructive, a social impact design agency. Senongo talks about how living in constantly shifting cultural and physical spaces has given him unique insight into the influence of culture on communication and creativity and forms the basis of his book, Cross-Cultural Design, published by A Book Apart.
Show Links
- Episode transcripts
- Senongo Akpem's website
- Senongo on Twitter
- Cross-Cultural Design book site
- Pixel Fable
Creators & Guests
- Gerry Scullion - Host
- Stef Murphy - Producer
________________________
BRING THIS IS HCD INTO YOUR ORGANISATION→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)
https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
Gerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...
________________________All episodes have been produced by This is Podcasting.
33 min - The Big Remote 'Sophie Lovett'
Support This is HCD by becoming a Premium Member
The Big Remote is a podcast of people's remote stories, collaboration tips, remote life hacks, tips on entertaining yourself and your kids, personal stories and more, hosted by Andy Polaine and Gerry Scullion.
In this episode, Gerry Scullion speaks with Sophie Lovett, a mother of two and a home educator based in the UK. We speak about the effects of the pandemic on Sophie's world and gain insight and advice in educating and entertaining a young family.
If you have a story, get in touch or hit us up on Twitter.
This is HCD
- Design Politics Conference site
- Power of Ten with Andy Polaine
- EthnoPod with Jay Hasbrouck
- Bringing Design Closer with Gerry Scullion
- ProdPod with Adrienne Tan
- Getting Started in Design with Gerry Scullion
- Talking Shop with Andy Polaine and Gerry Scullion
- Decoding Culture with Dr. John Curran
Connect with This is HCD
- Follow This is HCD us on Twitter
- Follow This is HCD on Instagram
- Sign up for our newsletter (we have lots of design giveaways!)
- Join the practitioner community on This is HCD Slack Channel
- Read articles on our This is HCD Network on Medium
41 min
About This is HCD: Human-Centred Design, UX & Service Design
From the publisher's feed
Practical conversations about human-centred design, service design, and UX for designers who want to do meaningful work inside real organisations.
Gerry Scullion talks with leading practitioners, design leaders, and strategists about what actually works: building design maturity, getting buy-in from leadership, running better research, improving customer experience, and growing design teams that deliver lasting impact.
With over 1 million downloads worldwide, This is HCD is the go-to podcast for UX designers, service designers, UX researchers, product managers, and anyone working to embed design thinking into how their organisation operates.
Every episode gives you methods, mindsets, and real stories you can put to work straight away. Subscribe to the Design Compass newsletter at thisishcd.com for weekly insights that go deeper.
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