As a Which? investigation finds ticket resale website Viagogo refusing to refund fans who bought tickets for gigs and sporting events cancelled because of the pandemic, we look at what can be done, and ask how you can get your money back? As more events are given the go-ahead to return, we also look at the issue of football season tickets. We hear how some clubs have behaved, and answer where you stand if you’ve been left out of pocket.

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