Zach Arnold is the President of Arnold Machine Inc. (AMI), a premier full-service engineering and equipment manufacturing business that he’s been running for almost three decades. After starting the company in a garage in 1994, AMI now operates out of a 50,000 square-foot facility in Tiffin, Ohio, where they make innovative automated equipment for applications in automotive, appliance, heavy industry, and beyond.

In this episode of Manufacturing Happy Hour, we sat down with Zach to discuss where AMI all started as a side business, eventually progressing to what it is today. Zach discusses the critical lessons he learned along the way, why he embraces innovation in manufacturing, and how he values building relationships as a vital part of the business. He also goes on to explain Machine as a Service and his approach to team training.

In this episode, find out:

• Where AMI’s story started from a side hustle in a garage to where it is today
• The challenges Zach faced when managing a business
• Why innovation is important to embrace rather than fight
• How Zach approaches different manufacturing markets
• What Machine as a Service is and the benefits of it
• The importance of team training and getting the right people in the right roles

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Tweetable Quotes:

• “Don't be afraid to work, work, work and be a sponge. Soak up everything you possibly can.”
• “Keep the customer up to speed on what exactly is going on, answer questions, and do business with integrity.”
• “The nuts and bolts, for the most part, the processes, the components that we use, the thought process, it's all very similar.”

Links & mentions:

• Arnold Machine Inc. (AMI), collaborating with clients to engineer custom automation equipment
• Clover Club, the go-to tavern in Tiffin, OH

Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.