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Tile Money episodes

  • Dave Gobis episode #74

    This is an episode you will find yourself coming back to and listening to over and over again.

    Dave Gobis is a legend inside the ceramic tile industry and if you take the time to listen to this episode you will understand why.

    He shared a lot of valuable knowledge and years of experience in this interview.

    Dave has dedicated his life to the ceramic tile industry, he has successfully built and operated a tile installation company which sold an average of two million a year. Eventually, he had a successful exit and sold his company for over a million dollars. 

    He has also been very involved inside the industry, donating his time to organizations like the NTCA and CTEF, as well as spending countless hours sharing his knowledge inside online tile forums and groups like the John Bridge forum and Tile Money FaceBook group.

    Due to the demand, Dave continues to work part-time as an industry consultant inspecting tile failures. 

    Here are some minute markers to help you find a certain topic we discussed.

    • 3:15 Dave's history with tile.
    • 9:00 Dave's early mistake of growing to fast.
    • 10:00 Dave shares how he sold an average of $2,000,000. a year with a Net profit average of 12%
    • 11:10 The value of building a loyal trained labour force.
    • 11:45 How to build a tile installation business you can sell. 
    • 16:05 The secret to being profitable regardless of the size of your contractor company.
    • 20:30 How to build a loyal workforce.
    • 24:05 Learning from others mistakes.
    • 26:15 Systems and Processes.
    • 30:00 Dave talks about some tilework he has inside his own home.
    • 34:30 The importance and power of community involvement. (story "You can't just take, you also have to give")
    • 42:10 How to work in high-end homes and how to deal with Big Box shoppers.
    • 44:10 What Dave credits to his success.
    • 45:40 Dave's involvement within the NTCA and how that assisted his growth, expanding himself to a national level.
    • 48:10 Dave speaks about his proudest moments and contributions within the industry.
    • 50:30 "Change happens one person at a time"
    • 53:30 Dave talks about Consultant/Forensics work.

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      1 hr 10 min
    • Branding your Contractor Business

      We covered a lot of great information in this interview with Jason Shupe of Total Image Contracting.

      Jason has built a great name for himself in the short time he has been a contractor.

      Listen to this interview to learn how he has built a reputation that stands out from the competition.

      Check his business Total Image Contracting and Design out at https://www.totalimagecontracting.com/

      This episode of Tile Money is brought to you by the National Tile Contractors Association and Sponsored by Laticrete International.

      https://laticrete.com/

      https://www.tile-assn.com/#




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      32 min
    • Tile Contractor Websites

      Do you have a website for your tile installation business?


      Perhaps you do have a website but it is outdated and is not producing results for your business.

      I am excited to let you know that I have partnered with a Website and SEO Expert, together we plan on creating modern websites that not only look great but actually work for you, getting local leads for your tile business.

      We are running a special for our first customers and will be working closely with you to perfect our websites.

      Check out https://happytileguy.com/ to learn more!

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      21 min
    • Start with the Design!

      Check out this great interview with Jamen & Chanel Carrizosa to learn how they have made a great name for themselves as the tile design and installation experts in Seattle WA.

      We discuss how they work together as a married couple, the challenges as well as the perks.

      We also discussed why they have recently made the difficult decision to downsize their company and how they went about doing this.

      We discussed the benefits of being involved inside the NTCA as well as being certified tile installers.

      Check out their work at https://www.icontileanddesign.com/

      This episode of Tile Money is brought to you by the National Tile Contractors Association and Sponsored by Laticrete International.

      https://laticrete.com/

      https://www.tile-assn.com/#





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      31 min
    • Have a Plan for Success!
      Interview with Jim Upton.
      Jim went from being to Scared to get out of his car to becoming a Sales Expert. 
      How did he do it? 
      He had a plan and he stuck with it.
      Listen to this episode to learn how Jim started his business during the recession.
      He also has built up one of the largest tile blogs on the internet, https://www.diytileguy.com/
      This episode of Tile Money is brought to you by the National Tile Contractors Association and Sponsored by Laticrete International.
      https://laticrete.com/
      https://www.tile-assn.com/#
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      36 min
    • Benefits of NTCA membership, interview with Jim Olson

      Have you considered joining the NTCA? If so you will want to watch my interview with Jim Olson from the NTCA.

      The National Tile Contractors Association has a long history of assisting tile contractors to grow and run their businesses. They are the largest oldest organization of their kind.

      The list of benefits from joining is a long one, some of the benefits you will be able to put to use right away and some will take a little longer to utilize and see the results. One thing every NTCA member I talk to agrees on is the major benefit of networking with like-minded contractors.

      NTCA is one of the fastest-growing trade associations in the U.S. construction industry. Resources are available that offer both technical and business support, and the Partnering For Success Program offset your annual membership investment. NTCA is the Voice of the Tile Contractor. Members associated with NTCA are valued and respected. 

      Established in 1947, the National Tile Contractors Association (NTCA) is a nonprofit trade association dedicated to the professional installation of ceramic tile and natural stone. With a membership made up of over 1,500 members, NTCA is one of the fastest-growing trade associations in the U.S. construction industry. NTCA strives to improve the tile installation trade through education and training, participation in the development of standards and methods, and communication of our initiatives to related trades.

      This episode of Tile Money is brought to you by the National Tile Contractors Association and Sponsored by Laticrete International.

      https://laticrete.com/

      https://www.tile-assn.com/#

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      46 min
    • "No longer an Amateur!" Interview with Jeff Occhipinti

      Listen to this episode to hear how Jeff Occhipinti, owner of Columbia River Tile & Stone out of Portland OR has built a very successful profitable business with a great reputation. Listen to learn what he meant by saying he was no longer an amateur!

      Check out Jeff work on Instagram @ColumbiaRiverTileAndStone https://www.instagram.com/columbiarivertileandstone/

      • Manufacturer News sponsored by Laticrete International.

      • Laticrete is very interested and invested in educating tile contractors. They have been doing this with their Laticrete Live live training events, find out more at http://bit.ly/2MoZMC7

        They also have an online education resource called Laticrete University Online and have recently launched a new series of tutorials called the 101 series. This series of tutorials is great for new to the industry employees, check out the link for more info. www.laticreteuniversity.com  

        Together we are working on rolling out more in-person business Incubators Nationwide in 2020, these will cover a variety of subjects and we are eager to hear from you on what you would like to accomplish from attending one of these events, we realize it is an investment on your part and we want you to go away empowered to succeed with actionable advice you can implement right away.

        In other news, we have a new episode segment called “Ask Uncle Ron” 

        We welcome your business questions and want to answer them inside an episode of Tile Money. Super easy to play along and be part of the podcast! Call into this voicemail number and leave your question for Ron! ‪(440) 299-7601‬

        Tile Money Tip is Sponsored by Laticrete, today Ron and I are discussing Role Power and how it affects negotiations. We have already discussed the first 4 Core Concerns when it comes to negotiating deals. Go back to recent episodes if you haven’t heard Ron discuss the first 4, Appreciation, Autonomy, Affiliation, and Status. Enjoy this tile money tip right now!

        As you heard Ron say at the end of this tip, the vast majority of us are not taught this type of stuff before we go into the workplace. How often have we been guilty of letting our emotions get the best of us? Letting emotions make decisions for us when it comes to business is not smart but unfortunately, its a daily reality for many, if you find yourself struggling with this go back and listen to all of these 5 Core Concerns, I will release the whole episode later this week so you will have easy access to this powerful information.

        Link for Dr Shapiro’s book Negotiating the Nonnegotiable  https://amzn.to/35JeP1c

        I want to thank my most recent Itunes reviewer, thank you Final Touch Tile and Stone for the 5-star review and comments! Follow Manny on IG @finaltouchtileandstone https://www.instagram.com/finaltouchtileandstone/

        This episode of Tile Money is brought to you by the National Tile Contractors Association and Sponsored by Laticrete International.

        https://laticrete.com/

        https://www.tile-assn.com/#









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        37 min
      • Jason McDaniel and the Stoneman Crew!

        I'm so glad I had the chance to record this great interview with Jason, Jeremy and Shawn!

        Watch this interview to gain some insights into how they are continuing to push the limits of tile installation and grow a sustainable, profitable tile contractor business.

        ****11:18 Industry News sponsored by NTCA:

        Here’s one last chance to learn about NTCA’s new comprehensive health benefits plan. This plan offers medical, dental, vision, life, and disability benefits, as well as supplemental benefits and lifestyle products. There are no eligibility restrictions or minimum participation requirements. Join us for this informative webinar and learn about our newest member benefit! No registration required. 

        Click Below to join from computer, tablet or smartphone.

        http://bit.ly/2AUpmrR

        You can also dial in using your phone.

        United States (646) 749-3112

        Access Code 194-924-701

        ****56:55 Tile Money Tip sponsored by Laticrete:

        Ron and I have been discussing the 5 Core Concerns when it comes to negotiating deals.

        Understanding how these Core Concerns work and the Emotions they effect when negotiating the price quoted will help us win more jobs at the price we need to charge.  

        What we want to do is to come to an agreement with our customers

        We have already discussed the first 3, Appreciation, Autonomy, Affiliation, and today we are discussing Status. 


        **This episode of Tile Money is brought to you by the National Tile Contractors Association and Sponsored by Laticrete International.

        https://laticrete.com/

        https://www.tile-assn.com/#


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        1 hr 1 min
      • CTI Episode! Interview with Heidi Cronin

        Interview with Heidi Cronin, CTEF Industry Liaison and Promotions Director.

        Heidi is passionate about tile! She shares some great insights on the Certified Tile Installer test, current and future developments.

        14:30 Invest in yourself to grow.

        Being uncomfortable is the key to growth.

        16:05 CTI is testing the standards, methods, best practices of ANSI A108, A118, the TCNA Handbook and Manufacturer Instructions. It’s not about the tile.

        21:45 Homebuilders need quality Tile Contractors

        24:40 CTI referral program, homeowners can find CTI’s near them!

        25:50 Get your CTI Flyer, pass it out to your local tile distributor.

        30:25 It’s everybody’s responsibility to Sell the Correct Expectations.

        31:40 Are CTI’s bragging? They are proud with good reason!

        They are also learning to sell themselves!

        https://www.ceramictilefoundation.org/

        Cell # (503) 803-1018

        34:44 My comments and personal viewpoint of the CTI

        43:03 Tile Money TIp; Continued talks of the emotions that help Negotiations, today we are talking about Affiliation and why it matters when negotiating and selling your services.

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        53 min
      • Qualifying your customer's over the phone

        Welcome back to another episode of Tile Money,

        Tile Money is brought to you by the NTCA

        This episode is sponsored by Laticrete

        In today’s episode, Ben Santos and I discuss what to do with the phone calls once they start rolling in.

        We discuss why qualifying questions are so important and why you should have them prepared and practised.

        • 1:20 Industry News Sponsored by NTCA

        • "Members of the NTCA have expressed their interest in the association offering benefits programs such as 401K, dental, vision and health insurance.

          Effective August 2019, NTCA is very pleased to offer a comprehensive, high quality benefits

          platform to members in good standing.

          This is a great tool for recruiting new talent to your company.

          You can select medical, dental, vision, life and disability benefits as well as supplemental benefits and Lifestyle products. There are no eligibility restrictions or minimum participation.

          Go to www.tile-assn.com for information on the NTCA Sponsored Health, Life, Dental Programs and more."

          Enjoy this episode!

          • 30:40 Tile Money Tip: Ron and I are discussing the 5 Core concerns of negotiations.

          • Last week we spoke about appreciation and today we are discussing the 2nd Core Concern of Negotiation, Autonomy.

            Autonomy is the capacity to make an informed, uncoerced decision.

            We want to inform our potential customers, giving them options and respecting their choice.

            This episode of Tile Money is brought to you by the National Tile Contractors Association and Sponsored by Laticrete International.

            https://laticrete.com/

            https://www.tile-assn.com/#

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            35 min

          About Tile Money

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