TIME - Travel Industry Mentor Experience

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Ever wondered how mentorship can revolutionize your career? Get ready to be enlightened as we chat with Shelley Martin, Business Development Manager at Uniworld Boutique River Cruise Collection. Shelley opens up about her compelling journey into the TIME community and how a colleague’s positive experience sparked her desire to embrace mentorship. She candidly discusses the significance of career health checks, especially post-COVID-19, and reveals why having a mentor is invaluable at any career stage. 

Tackling imposter syndrome? This episode is for you. Shelley shares how her mentor’s guidance transformed her confidence and the importance of a strong network within the TIME community. We delve into the unique and supportive nature of the Queensland travel industry, where close-knit relationships play a crucial role. Learn how networking and mentorship can lead to transformative personal and professional growth.

As we switch gears to a more relaxed conversation, expect laughter and camaraderie. From memorable fashion moments at Cruise 360 to hilarious personal anecdotes involving Anna and her dad, this segment brings a mix of humor and heart. We also chat about future meet-ups in Queensland, cooking French cuisine, and even introduce a fun new podcast segment where listeners guess company abbreviations. This episode promises not only valuable insights but also plenty of laughs and engaging stories.

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Unlock the secrets to career advancement and the power of mentorship with our special guest, William Kaafi, the Guest Services Team Leader at Norwegian Cruise Line. Will’s journey from feeling unprepared to achieving a promotion through the TIME mentorship program is nothing short of inspiring. Guided by the support of Angela Middleton and the mentorship of Simon Bernardi, Will’s story vividly illustrates how encouragement and guidance can transform professional trajectories. Tune in to hear about the essential leadership skills he developed and the delicate balance he maintains between supporting his team and managing personal responsibilities.

Dive into the pivotal role of data analysis in customer service and learn how it can shape decision-making and break down perception biases. Will shares firsthand experiences on the importance of networking and maintaining a robust LinkedIn presence to cultivate industry relationships. From engaging workshops to the positive energy at industry events, this episode is brimming with insights and motivation. Get ready to embrace the vital lessons on stepping out of your comfort zone and harnessing the benefits of a supportive network in your career journey.

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Ever wondered how a stint at a local brewery could reignite someone's passion for the travel industry? Tune in to hear Peta Godfrey, Managing Director at Travel Focus, share her incredible story of resilience and reinvention amidst the chaos of the COVID-19 pandemic. Discover how a pivotal scholarship from Tour Atlas and the transformative TIME program helped her rediscover her strategic vision for her business, all while balancing the demands of professional and family life with the guidance of mentor Penny Spencer. Peta's journey is a masterclass in finding opportunity in adversity and cultivating a renewed sense of purpose.

And that's just the beginning. We'll also take you on a delightful detour through Sydney's best croissant spots (once again), and you'll learn why adding personal travel anecdotes can revolutionize your sales strategy. Plus, get a backstage pass to the surprising past of one of our guests, a former drummer of the rock band Tokyo Spares, now thriving in the travel industry. From early 2000s fashion reminiscing to celebrating the TIME-less elegance of French men, this episode is packed with engaging stories, practical wisdom, and plenty of laughs. Don't miss this captivating blend of business insights and personal reflections.

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What if you could translate the joy of dance into your professional life? Join us at the bustling Melbourne Airport, where we sit down with Kristina Sambaher, State Manager for New South Wales and ACT at Ponant and Paul Gauguin Cruises, as she shares her unique journey with the TIME (Travel Industry Mentor Experience) program. Kristina opens up about her application process, the instant connection with her mentor Alice at the Four Seasons, and how this mentorship experience has been nothing short of transformative.

Change is inevitable, but it's how we navigate it that defines us. Kristina reflects on her participation in the Flight Centre Travel Group Emerging Leaders Program in 2017, emphasizing the importance of change for personal and professional growth. With Alice’s mentorship, Kristina found a creative and supportive outlet through their walk-and-talk sessions, which fostered a productive environment. We explore how different settings can influence our work and the invaluable role of a mentor in adapting to new challenges.

But it's not all work and no play. We indulge in a nostalgic conversation about our shared love for dance. Kristina, a former ballroom dance instructor with Arthur Murray Dance School, reminisces about her favorite dance style, the jive, that lit up her teenage years. Our discussion spans various dance forms and their significance, with some delightful anecdotes about producing ballroom dance TV shows and even the cultural roots of the tango. This episode is a vibrant mix of mentorship, embracing change, and the joy that comes from our passions.

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Join us for an inspiring conversation with Bryan Swadling, Master Planning Manager at Scenic World, as he shares his fascinating journey from the TIME program to leading long-term strategic initiatives. Learn how Brian, guided by his mentor, navigates the complexities of planning for the future of iconic attractions like Scenic World and Bridge Climb. Discover the secrets behind creating sustainable plans that stand the test of time and avoid costly mistakes, as well as a hint at an intriguing challenge that might be on the horizon for the bridge climb.

Ever wondered how stepping outside your daily company environment can spark fresh perspectives? Brian sheds light on the benefits of professional development and networking, despite the logistical challenges. From memorable guest speakers to reframing performance management conversations, Brian provides invaluable insights into how external viewpoints can transform your approach. Tune in for anecdotes about impactful sessions and the golden rule of taking away three key points from every conversation.

Finally, we delve into the power of networking and the evolving role of LinkedIn in professional growth. Brian recounts a memorable graduation speech and discusses the unique challenges faced by the attractions industry, like dealing with weather impacts on visitor numbers. The episode wraps up with a heartfelt farewell celebrating Brian's recent graduation and a personal revelation you won't want to miss. This episode is packed with wisdom, humor, and a genuine passion for professional and personal growth.

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Get ready for a fabulous episode as we welcome Barry Laaksonen, Sales Manager for Silversea, who shares his transformative journey through the TIME mentorship program. Ever wondered how top professionals build the confidence to voice their opinions in executive meetings or develop strategic thinking skills? Barry reveals the secrets, all thanks to the expert guidance from mentors like Ankur Wadha. Plus, we have a fun fashion update: polka dots are back, and they're hotter than ever with French top model Arnaud Michelin leading the trend!

But that's not all—this episode also takes a heartfelt turn as we discuss the art of delivering impactful graduation speeches and the profound personal growth that comes from living abroad. From honing listening skills in Chile to embracing Finnish heritage, you'll hear stories that underscore the importance of adaptability and self-awareness. We wrap up by celebrating the mentoring process in the post-COVID fashion industry, sharing touching anecdotes of pride and joy as mentees succeed. Remember, it's not just about guidance but forming meaningful, supportive connections. Happy Friday and stay fabulous!

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Ever wondered how introverts can excel in the tourism industry and beyond? Join us as we chat with Demi Kavaratsis, the dynamic founder of DK Executive Business Consultancy and a mentor at TIME. Demi shares her incredible journey from her Greek-Australian roots to leading roles at Agencia and Expedia Group. She offers invaluable insights into helping foreign companies thrive in Australia and reflects on her path to becoming an influential mentor, inspired by her own experiences and the drive to uplift others.

Discover the surprising ways introverts can shine in travel and presenting roles, debunking the myth that these positions are only for extroverts. Demi provides practical tips on managing energy, building confidence, and setting achievable goals. Through personal stories and mentoring experiences, she highlights the importance of preparation, encouragement, and accountability in fostering personal and professional growth. These strategies not only help introverts but anyone looking to maximize their potential.

Finally, Demi opens up about her transformative mentorship journey. She candidly discusses her initial doubts and the realization of her impactful role as a mentor. From traveling across Australia to support her mentee Laura to the power of self-presentation, Demi's stories are both inspiring and relatable. The episode wraps up with a light-hearted yet insightful discussion on managing relationships with key stakeholders, making this a must-listen for anyone interested in professional development and personal growth.

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Have you ever faced the daunting task of reinventing yourself in the professional world? Jenna Rank, Marketing Director at Saltwater Hotel and Resorts, joins us to recount her transformative journey from extrovert to introvert, navigating the new terrain of networking and personal growth post-COVID. She reminisces about the rush of her graduation night, sharing the podium with nerves and excitement, and credits the TIME  program for shaping her into the speaker she is today. Her story is a masterclass in adaptability, as she finds her voice in a changing industry and solidifies connections that reach far beyond the superficial.

As our conversation drifts from personal evolution to the sensory delights of coffee and pastries, you're invited to a mouth-watering rivalry between Melbourne and Sydney's culinary scenes. Jenna and us debate over the cities' coffee cultures and the quest for the elusive perfect croissant, all while revealing bits of our personal histories – including her own unexpected detour through the world of archaeology. This episode is a blend of laughter, earnest insights, and the occasional culinary letdown, promising a rich tapestry of stories that interweave the professional with the profoundly personal. Join us for an episode where genuine connections are brewed, and life's unexpected flavors are savored.

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Embark on a journey of growth and discovery with Brett Thomson, the corporate sales maestro from APAC at TAG, as he recounts his transformative experience with the mentorship program TIME. With the wisdom of his mentor, industry titan Martin Cowley, Brett navigates the complexities of B2B relationships and commercial strategy, revealing the profound impact of mentorship on his career trajectory. You're guaranteed to walk away with a blueprint for approaching professional mentorships that marry structure with the necessary flexibility to thrive in today's dynamic sales landscape. Our conversation doesn't just skim the surface; we plunge into the essence of adaptability and open-mindedness, the secret ingredients for success in the modern business world.

Networking can seem like a minefield, especially for the introverts among us, but fear not—we dissect the intricacies with ease and a touch of humor. As Brett and Arnaud & Timo swap tales from our troves of professional adventures, from horticulture to acting stints, we uncover the hidden skills that shape us outside the boardroom. Our banter about the Melbourne-Sydney rivalry through the prism of French cafes provides more than just a chuckle—it's a testament to the unexpected ways our personal journeys enrich our professional networks. Tune in for an episode that's as much a celebration of authentic connection and community as it is a guide to the perpetual art of learning and giving back.

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Embark on a transformative exploration of mentorship and connection as Mira Yates, the vibrant membership manager from Cato, unveils the impact of the TIME mentorship program on her career voyage in Australia's tourism landscape. Alongside her, Arnaud, the charming French (dragon) queen of croissants, shares an unexpected twist on the grit and endurance of marathon running and how they mirror the strides one must take in career longevity. Together, their stories weave a tapestry of guidance, growth, and the pursuit of passion that will leave you pondering the relationships shaping your own professional journey.

This episode is an aromatic blend of personal development and cultural delight, taking you from the bustling industry events of Sydney and Brisbane to the historical twists of the beloved croissant. You'll uncover the essence of meaningful networking, where authenticity triumphs over mere connections, and community support becomes the cornerstone of thriving in the tourism sector. So join us, for a conversation that promises to enrich your palate and your path, with laughter, lessons, and a shared love for the experiences that unite us.