In episode 202 of Total Retail Talks, Executive Editor Joe Keenan interviews Julia Babina, vice president of operations and customer service at Brooklinen, a direct-to-consumer brand selling luxury bed sheets, pillows, comforters and blankets. Listen in as Babina discusses the story of Brooklinen's growth, and why the launch of a pop-up shop was a test…

In episode 201 of Total Retail Talks, Executive Editor Joe Keenan speaks with Mike Tamte, co-CEO and co-founder of EVEREVE, a national women's fashion brand that works to inspire joy in its customers. Listen in as Tamte discusses the growth of EVEREVE, including investments in brick-and-mortar stores; hiring the right talent, particularly for its technology…

In episode 200 of Total Retail Talks, Executive Editor Joe Keenan interviews Amanda Amar, senior manager of global social media and influencer relations at ALDO Group, a fashion footwear and accessories retailer. Listen in as they discuss how ALDO is leveraging user-generated content (UGC) and social influencers to help market its brand and products, driving customer acquisition…

In episode 199 of Total Retail Talks, Executive Editor Joe Keenan interviews Miki Racine Berardelli, CEO of KIDBOX, a children's apparel and accessories style box. Berardelli discusses KIDBOX's recent partnership with Walmart, why she believes in purpose-driven retail, future growth opportunities for the brand, and much more.

In episode 198 of Total Retail Talks, Executive Editor Joe Keenan speaks with Ken Wincko, vice president of marketing at Barnes & Noble College, a national college and university bookstore operator with over 1,400 physical and virtual stores. They discuss how Barnes & Noble College's mobile app is helping to improve its Gen Z customers’…

In episode 197 of Total Retail Talks, Executive Editor Joe Keenan interviews Charles Lee, founder and CEO of eTruism, a nonprofit online marketplace that converts excess inventories into cash that can be used to make a social impact. Listen in as they discuss eTruism's business model and how it benefits multiple parties in the supply…

In this episode of Total Retail Talks, Executive Editor Joe Keenan interviews Ryan Babenzien, founder and CEO of GREATS, a luxury sneaker brand. Listen in as Ryan discusses the digital-native brand's entrance into brick-and-mortar retail, including the value of knowledgeable store associates. This episode was recorded live at Shoptalk 2019 in Las Vegas.

In episode 195 of Total Retail Talks, Joe Keenan interviews Chris Fitzpatrick, vice president of business analytics and strategy at Vineyard Vines, a clothing and accessories retailer founded in Massachusetts. Listen in as they discuss how Vineyard Vines’ use of an analytics tool has enabled the brand to obtain a single view of its customer across…

In episode 194 of Total Retail Talks, Executive Editor Joe Keenan interviews April Sabral, vice president of retail sales and operations at DAVIDsTEA, a Canadian specialty tea and tea accessory retailer. Listen in as they discuss DAVIDsTEA's use of an employee engagement app to communicate quickly and directly with store associates, how use of the…

In episode 193 of Total Retail Talks, Executive Editor Joe Keenan talks with Jennifer Song, president of Tobi, a women’s online fast-fashion retailer. Listen in as they discuss Tobi's recent relaunch of its mobile app with SaaS platform Poq, including how the refreshed app has helped the brand acquire loyal customers.