In episode 124 of Total Retail Talks, Oscar Castro, vice president, e-commerce and marketing at Harry & David, discusses the gourmet food brand's recent redesign. Castro touches on how new functionalities added to Harry & David's website will improve its customers’ experiences, and offers advice for other retailers that are considering a brand redesign, including…

In episode 123 of Total Retail Talks, Melissa Baird, vice president, systems and procedures for Draper James, a lifestyle brand and retailer of women's apparel and accessories founded by actress Reese Witherspoon, discusses the company's decision to move to an omnichannel, cloud-based platform to help power its financials, inventory, customer and order management processes. Baird…

In episode 122 of Total Retail Talks, Jaime Wilson, senior director of products, apps, augmented and virtual reality for Overstock.com, details how the online retailer of designer furniture and home goods is using augmented reality (AR) within its mobile application to improve its customers’ shopping experiences. Wilson discusses Overstock's goal for its use of AR,…

In episode 121 of Total Retail Talks, Andrew Blachman, chief operating officer at Tophatter, a live mobile auction marketplace, discusses the brand's strategy for growth in the competitive e-commerce space.

In episode 120 of Total Retail Talks, Stefan Lewinger, co-founder and CEO of sock subscription box service Sock Fancy, shares insights into the growth of the startup business, including why he believes in the future of subscription commerce.

In episode 119 of Total Retail Talks, Rob Royer, founder and CEO of Interior Define, discusses how the custom furniture retailer is using technology to help bridge the gap between customers’ online and offline shopping experiences.

In episode 118 of Total Retail Talks, Rob Donohue, CEO of men's lifestyle brand David Donahue, discusses the company's launch of a pop-up shop at Rothmans, a men's clothing store in New York City. Donohue answers questions on why a pop-up shop made sense for David Donahue (this is its first retail presence), why Rothmans…

In episode 117 of Total Retail Talks, Total Retail editors Caitlin Sullivan and Joe Keenan discuss the brand's latest research report, The 2017 Retail Technology Report: An Analysis of Trends, Buying Behaviors and Future Opportunities. Key findings from the report are discussed, including retailers’ cautious approach to investing in emerging technologies. Learn more about the…

In episode 116 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, John Gonsalves, vice president, direct-to-consumer and digital, TaylorMade Golf, is interviewed by Total Retail's Executive Editor Joe Keenan about the brand's new online golf club upgrade and financing program, The Turn, which was developed in partnership with payments provider Klarna.

In episode 115 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, Adam Goldenberg, co-CEO of TechStyle Group, parent company of retail brands Fabletics, JustFab, and ShoeDazzle, discusses personalization, subscription fashion and the future of TechStyle Group.