AI in retail is no longer a buzzword. It’s a reality, and Tractor Supply Company has been one of the pioneers in driving it forward.

In this conversation, Glenn Allison, VP of AI platforms at Tractor Supply Company, explains how AI communicators, mobile apps and computer vision are making life easier for teams and creating a truly AI-enabled customer experience.

Watch the episode to witness generative AI in action. Discover how it’s reshaping workflows, powering decisions and fueling innovation across retail.

Timestamps:

0:00 Intro

03:34 Balancing AI innovation and operations

06:09 AI agents transforming retail

12:54 Scaling up for AI

17:25 Continuous learning in the age of AI

19:56 Boosting ROI through AI

22:40 The workforce response to AI

The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. 

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