In this week's episode, Dave and Peter answer a question from one of our listeners. They explore as the roles are evolving from your traditional IT Roles to more innovation on Products and Process Re-engineering, how would a leader/manager train their team to learn skills like Process Mappings? What resources are available?

This week takeaways:

• Find ways to make learning experiential
• Train teams and keep them together
• Focus on the outcomes you are looking for

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