Carol Soliman (Microsoft) and Melissa Tuozzolo (HSBC) join Jane Cooper (TMI) to discuss the future of client servicing and the role that AI and Generative AI will play. They explore how client expectations are changing and what can be done to meet these changing needs.

Also in this podcast, Carol describes how any client servicing agent can become a super-agent with AI, and both speakers describe the wider impact AI will have on future ways of working.

In this edition of TreasuryCast, Amedeo Gallina and Lirka Bibezic (BNP Paribas) sit down with Eleanor Hill (TMI) to discuss innovation in the digital payments space, with a focus on e-commerce marketplaces.

Our guests cast a keen eye on significant trends currently reshaping the digital payments landscape, including the rise of buy-now, pay-later options, and real-time payment rails. Furthermore, they consider how new regulations and initiatives, including PSD3 and EPI, are unifying the payments experience across Europe. Additionally, they share valuable advice on addressing emerging fraud tactics and leveraging technology to redefine payment strategies.

TMI's CEO, Robin Page took time out to chat with Xiaoling Che (HSBC) for a crash course in basic Chinese in advance of the 2024 Sibos conference, taking place 21-24 October in Beijing.

Welcome to the latest edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world’s largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 5th September 2024.

Mark O’Toole, Head of Sales & Partnerships – Americas, Fides, joins Jane Cooper, TMI’s Editor, to talk about the current problems with bank portals and connectivity and why it is an important issue.

In this podcast, they also discuss what can be done to address the challenges, the alternatives to a TMS, and what treasurers should consider for the future.

John Coker (British Car Auctions) and Tom Wood (HSBC) join Eleanor Hill (TMI) to discuss how digitalisation can transform business – and treasury. They discuss how digital business models are different, the factors that are driving them, what this means for treasury professionals.

In this podcast, John also shares the BCA journey, offering insight into what is required from the treasury team to ensure the company remains a market leader in wholesale B2B vehicle sales.

Welcome to the latest edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world’s largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 7th August 2024.

For the third episode of the 2024 Journeys to Treasury podcast series, Ben Poole, TMI, is joined by special guests Clare Rowley, Global Legal Entity Identifier Foundation (GLEIF), and Séverine Le Blévennec, Aliaxis, to discuss the Legal Entity Identifier's (LEI's) role in financial services, and, in particular, how it impacts and benefits corporate treasurers.

Our guests highlight key use cases for the LEI in payments, uncover how to navigate the challenges of integration, and share insight into global pilot projects undertaken by GLEIF.

In the second edition of the 2024 Journeys to Treasury podcast series, Daniel Wong (BAT) talks to Ben Poole (TMI) about the successes gained from BAT's $5bn bond issuance.

Amidst an environment characterised by high inflation and interest rates, the BAT team has effectively addressed refinancing risks - significantly reducing debt maturities and yielding EPS savings. In this podcast, our guest explores the project's strategic execution and its future implications for corporate financing.

For the inaugural edition of the 2024 Journeys to Treasury podcast series, TMI's Ben Poole invites Jörg Bermüller (Merck Group) into the hotseat to find out more about how the treasury team at Merck fully automated its FX cash settlement.

Transacting large volumes of cash was creating a vast array of pain points for the multinational, to combat this the team transformed four key processes - SSI updates, settlement matching, payment processing, and Swift GPI integration. Discover how this transformative project boosted efficiency and strengthened fraud prevention, setting a new standard in treasury operations.