Respect is one of the cornerstones of true leadership. And despite what rules or guidelines might suggest, respect is about doing the right thing and treating people well. That’s according to Chris Smith, who has lived and breathed leadership for more than 40 years in the aviation industry as a pilot, airline captain, senior manager, and mental health advisor. He’s documented his views and experiences in his book, ‘Leadership at 43,000 Feet: Real leaders don’t need a title’.

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