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In episode 22, Andy begins by reintroducing the eight wastes of lean and then adds a ninth waste to the list - emotional waste. Andy and Dan then spend the rest of the episode discussing how investing in human skill can significantly reduce emotional waste.
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In episode 22, Andy begins by reintroducing the eight wastes of lean and then adds a ninth waste to the list - emotional waste. Andy and Dan then spend the rest of the episode discussing how investing in human skill can significantly reduce emotional waste.
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