UC Today

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In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space.

The panellists discuss a variety of hot topics in the UCaaS space, including:

• NICE entering the UCaaS space 
• The future of RingCentral's partnerships 
• Microsoft's ongoing anti-competitive case in Europe 

Our panel features the following UC experts:

• Melody Brue, Vice President & Principal Analyst Moor Insights & Strategy
• Jon Arnold, Principal Analyst, J Arnold & Associates
• Evan Kirstel, Social Media Strategist, BCStrategies
• Zeus Kerravala, Principal Analyst, ZK Research
•  Blair Pleasant, President, COMMFusion

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our  Twitter and LinkedIn pages.

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Dive into our July 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack recent updates and announcements. Joined by a panel of seasoned Teams experts, find out what’s new in the Teams ecosystem.

In this update, we talk through the most popular Teams news headlines with this month’s special guests:

• Graham Walsh, Product Specialist at Neat
• Ryan Herbst, Vice President & Chief Device Strategist, UnifiedCommunications.com

Microsoft Teams News

• European Commission's Objections: Discussion on the European Commission's formal statement of objections to Microsoft regarding the bundling of Teams with Office 365/Microsoft 365.
• Microsoft Teams Phone Intelligent Call Recap: Now generally available, part of Teams Premium or Microsoft 365 Copilot license.
• Recording and Transcription Policies: New policies for recording and transcription including explicit consent requirements.
• Copilot Sales Plugin: AI assistant for sales meetings and CRM integration.
• Intelligent Translation of Chats: Automatic language translation in text chats.
• Multi-tenant Enhancements: Improvements for organizations with multiple tenants.
• Custom Backgrounds for Teams Rooms Panels: Consistent branding inside and outside meeting rooms, available with Teams Rooms Pro license.
• SIP Interoperability: Enhanced interoperability with third-party services through Pexip.

Teams Events 

• Virtual Converge Partner Bootcamp (APAC): July 8th to July 10th, 9 PM to 1 AM PDT.
• Teams Fireside Chat with Traci Herr: July 11th, discussing Intune and Android devices.
• Microsoft Teams Devices Ask Us Anything: July 15th and 16th.

Connect with Rob Scott and Tom Arbuthnot on socials here:

Rob Scott

• LinkedIn
• Twitter

Tom Arbuthnot

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• Twitter

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.

UC Today's Kieran Devlin speaks to Jeyavelan Sabapathy, Global Head of Business Collaboration at Tata Communications.

In this session, we discuss the following:

1) The major regulatory challenges for Indian organisations and how Tata can support them
2) How Tata Communications GlobalRapide empowers organisations in India with its network of global UC & collaboration partners
3) What Makes Tata Communications a compelling local and global player

UC Today's Kieran Devlin speaks to Paul Taylor, Chief Commercial Officer at Voiceflex.

In this session, we discuss the following:

• The key trends in the channel in 2024
• What Voca actually is and why Voiceflex is excited to collaborate with the channel around it
• How Voiceflex's roadmap aims to support the channel

UC Today's Kieran Devlin speaks to Mike Tolliver, Product Management Director at Vyopta.

In this session, we discuss the following:

• The challenges facing hybrid work organisations
• What makes hybrid work analytics such an untapped goldmine
• How data insights can help maximize office space utilisation

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Dave Michels Unpacks the AI Landscape in our latest roundup of TalkingPointz Insider news report.

In this insightful episode, UC Today's Rob Scott and Dave Michels dissect the key findings from the latest Talking Points Insider Report, covering a range of hot topics in the unified communications and collaboration space. They dive into the current obsession with AI, explore the impact of major industry events, and discuss significant vendor movements. Here's a closer look at what you'll learn:

 AI's Triple Evolution: Dave outlines the three types of AI currently shaping the industry: legacy AI, generative AI, and the future of AI. Discover how companies like Amazon and Apple are navigating the transition from legacy systems to generative AI, and the challenges they face in the process.

Messaging Innovations and Sunsets: The discussion shifts to the recent shutdown of ICQ and the state of messaging interoperability. Dave highlights the challenges and opportunities of integrating diverse messaging platforms and the evolving landscape of communication technologies.

Project Starline and Google’s Hardware Partnerships: Get the latest on Google's Project Starline and its partnership with HP Poly. Learn how Google aims to revolutionize face-to-face meetings with advanced video communication technology.

 Zoom’s Quantum Leap in Encryption: Zoom’s commitment to security is examined, focusing on their recent advancements in end-to-end encryption and the bold claim of being quantum-safe.

 Microsoft’s Strategy Post-MetaSwitch Acquisition: The end of perpetual licensing models and Microsoft’s strategic moves following the MetaSwitch acquisition are discussed, shedding light on the future of service providers in the UC space.

Emerging AI in CX: Discover the rise of AI agents in customer experience, particularly in sales and marketing tasks, and how companies like Cognizant are leading the way.

Rob Scott

• LinkedIn
• X / Twitter

Dave Michels

• LinkedIn
• X / Twitter

Discover expert insights with Dave Michels, Principal Analyst at TalkingPointz and author of the TalkingPointz Insider report. Dive into a concise, in-depth analysis of enterprise communications. Choose from free or premium subscriptions at TalkingPointz.

UC Today's Kieran Devlin speaks to Garth Landers, Director of Global Product Marketing at Theta Lake.

In this session, we discuss the following:

• What is Digital Communications Governance and why is it important in UC?
• What are the major compliance challenges for UC in 2024?
• What about the role of AI?

UC Today's Tom Wright hosts VOSS' Christopher Martini - Chief Vice President, Microsoft Strategy.

In this session, we discuss the following:

• What are the main challenges that organizations face when managing and optimizing their UC stack?
• How to prioritize competing needs across departments?
• How does an organization measure the effectiveness and maturity of its UC stack?
• What strategies could be employed to drive cultural adoption and maximize ROI?

From AI Outages to Ethical Concerns: A Deep Dive into the Latest AI News and Regulations

Welcome back to our third episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation with Dr. Scott Allendevaux, a leading expert in AI law and policy.

AI News Headlines:

OpenAI ChatGPT Outage: As reliance on AI grows, businesses must prepare for potential outages and productivity losses.

Zoom's AI Ambitions: Eric Yuan envisions AI clones in meetings. What are the implications for productivity and privacy?

Windows Recall Debate: Is it time for Microsoft to rethink its latest update?

Apple's AI and VR Innovations: Predictions ahead of the WWDC event, including a super-intelligent Siri and other potential reveals.

AI Minute with Kevin: Kevin debunks the term "hallucination" in the context of AI, clarifying common misconceptions.

Guest Speaker Slot: Introducing Dr. Scott Allendevaux, Practice Lead, Law and Policy at Allendevaux and Company. Dr. Scott joins Rob and Kevin to discuss the intersection of AI and the law.

In this episode of The Latest Big UC News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in the UC space.

The panellists discuss a variety of hot topics in the UCaaS space, including:

• Revolutionizing Team Collaboration with Copilot
• Maximizing Product Sales to Reduce Churn Rate
• Enhancing Mobile Work with Workvivo

Our panel features the following UC experts:

• Craig Durr, Collab Collective
• Jon Arnold, Principal Analyst, J Arnold & Associates
• Dom Black, Head of Research, Cavell Group
• Elka Popova, Vice President and Senior Fellow, Connected Work Research, Frost & Sullivan
• Melody Brue, Vice President & Principal Analyst, Moor Insights & Strategy