UC Today

UC Today

By UC TodayBusinessTechnology
Download on the App Store

UC Today episodes

  • Why Disabling UC Tools Can Make You LESS Compliant

    UC Today's Tom Wright hosts Theta Lake's Devin Redmond.

    In this session, we discuss the following:

    • Why organisations have turned off UC tools to try and stay compliant
    • The negative effects of not getting full RoI on UC investments
    • How hybrid work impacts compliance
    18 min
  • Delivering Great CX with a Simplified CCaaS Strategy

    UC Today's David Dungay hosts Anand Viswanathan, AVP & Global Head - CCaaS, Tata Communications.

    In this session, we discuss the following:

    • The big customer challenges for businesses trying to implement a CCaaS strategy
    • Is CCaaS the answer to great CX?
    • Why should customers want a simplified experience when it comes to CCaaS?
    24 min
  • Exploring AI-Powered Use Cases with Oded Gal

    Rob Scott talks to former Zoom Chief Product Officer Oded Gal about the top uses for Generative AI and platforms like ChatGPT and Google Bard in enterprise communications.

    They discuss personal assistants, enhanced meeting experiences and workflow automation. Oded offers viewers expert insight into the future of work and hybrid workplace communication and collaboration.

    21 min
  • Variphy Launches Analytics for Zoom and Webex

    Watch on YouTube.

    UC Today's Tom Wright hosts Kyle from Variphy. 

    In this session we discuss the following:

    • How organisations benefit from call analytics 
    • Key features of Variphy's Zoom and Cisco analytics 
    • What's coming down the line from Variphy

    To find out more visit Variphy.

    Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

    You can also join in the conversation on our Twitter and LinkedIn pages.

    8 min
  • How Partners Can Differentiate Their Hybrid Offering

    Watch on YouTube.

    UC Today's David Dungay hosts Chris Blagg, COO & Co-Founder, Fuse 2. 

    In this session we discuss the following:

    • Has the last three years changed the way/ pace in which companies are willing to move to cloud technology? 
    • How Is Fuse 2 differentiating when it comes to cloud migrations? 
    • Where are the opportunities for channel to get the most out of this period? 
    • Top tips to help them get their hybrid offering right? 

    To find out more visit Fuse2.

    Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

    You can also join in the conversation on our Twitter and LinkedIn pages.

    18 min
  • Building Hybrid Meeting Rooms for the Future

    Craig Durr, Senior Analyst, Wainhouse & Max Makeev, Co-Founder, Owl Labs join David Dungay, Editor in Chief, UC Today for this latest interview.

    Key talking points include:

    • The MOST critical technology components needed to create a hybrid meeting room today
    • The impact of AI on the meeting room space
    • How to create great hybrid meeting rooms
    26 min
  • How to Empower the Deskless Worker with UCaaS

    UC Today's David Dungay hosts Andy Macqueen, EMEA Business Development Director, Spectralink & Evan Kirstel, B2B Social Influencer, BC Strategies.

    In this session we discuss the following:

    • Why do UCaaS solutions make a difference when connecting deskless with the rest of the business?
    • How can IT teams effectively manage their distributed workforce in a hybrid environment?
    • Where can partners add tangible value to companies with a distributed workforce?
    17 min
  • The Latest Big News on Zoom Phone Growth, Avaya & Lifesize Bankruptcy Update & Workplace Trends

    In this episode of The Latest Big News, hosts Rob Scott and David Dungay welcome some of the industry’s top analysts to talk about the latest news in the industry.

    The panellists discuss a variety of hot topics in the UCaaS space, including:

    • Zoom's latest financials, including Zoom Phone growth
    • Avaya's emergence from Chapter 11
    • Lifesize enters bankruptcy proceedings
    • Microsoft Executive pushes back on return to the office policy
    • Which communications channel would you drop? - survey results

    Our panel features the following UC experts:

    • Evan Kirstel, Social Media Strategist, BCStrategies
    • Zeus Kerravala, Principal Analyst, ZK Research
    • Dom Black, Head of Research, Cavell Group
    • Irwin Lazar, President, Metrigy
    39 min
  • UCX Has Landed in Manchester

    Following a successful second annual event in Manchester, Rob Scott from UC Today speaks to Tanya Cooper, Commercial Director & Head of UCX at Imago Techmedia about their recent event highlights.

    Upcoming UCX Events:

    • UCX USA - Austin, Texas, September 13-14, 2023
    • UC EXPO Europe - London, UK, October 4-5, 2023
    10 min
  • How to Capture Communications in Microsoft Teams with Call Recording

    UC Today's David Dungay hosts Chloe Emm, Growth Director at Oak Innovation.

    In this session, we discuss the following:

    • What are the big challenges facing businesses looking to implement Teams Call Recording right now?
    • Why is certification so important for a Teams call recording solution?
    • Which industries are you seeing the biggest opportunities for partners to bring call recording solutions in Teams to and why?
    • How does Oak’s approach to call recording bring flexibility to customers?
    13 min

About UC Today

From the publisher's feed

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the…