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In this episode, Emmanuelle explores the shift from doing research to leading it,  what leadership in UXR really means (influence, vision, impact), how to move from reactive delivery to shaping strategy, and reflection questions to grow your influence.

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

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In Today's episode, I am delighted to have a conversation with Natasha den Dekker. 

Natasha is a Lead User Researcher working in the financial services industry, and today, we will be discussing data protection in user research. With extensive experience spanning the legal, healthcare, and public sectors, Natasha brings a rigorous and methodical approach to safeguarding customer data while driving meaningful insights. She also supports research democratization efforts, helping teams scale research responsibly and effectively.

This is a conversation with someone who truly knows how to embed data protection into research at scale. 

Natasha LinkedIn

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

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In today's episode, I am delighted to have a conversation with Dr Javier Bargas-Avila.

Dr. Javier Bargas-Avila is a UX Research Director with 20+ years of experience, passionate about building exceptional products and high-performing teams. He spent 14 years at Google leading UX research across Cloud, Ads, YouTube, and Play, after founding the HCI lab at the University of Basel.

In 2025, he co-founded Astrolabium with Nina Weber, also a former Googler, focusing on coaching and mentoring for UX professionals. They support clients through career transitions, leadership growth, and job search coaching, working with individuals from junior to VP level.

Javier is a very active member of the UX community, sharing valuable insights and his experience.

Javier is a dedicated mentor, published author (30+ articles), and international speaker (150+ talks). He teaches at the University of Basel and the University of Applied Sciences.

Javier's LinkedIn 

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

Send us Fan Mail

In today's episode, I am delighted to have a conversation with Towsey

Kate Towsey is an independent strategic advisor, ResearchOps guru, and founder of the Cha Cha Club  a members' club for ResearchOps professionals. 

Kate has been at the forefront of ResearchOps for over a decade. The inventor of the widely used acronym PWDR (pau·duh) 
for “people who do research,” 

Kate also wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map.

Kate has delivered e-commerce, education, government, retail, and tech operations. 

She built and managed the Atlassian ResearchOps team, which is widely recognised as the benchmark for scaling research services and systems to hundreds of people and is the exemplar in the industry. She recently released her first book, Research That Scales: The Research Operations Handbook.

Kate's website
Kate's LinkedIn
Substack 

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

Send us Fan Mail

In this episode of The UX Research Club, I’m joined by Julia Gurney, Senior UX Researcher and Accessibility Lead at Eye Square in Berlin.

We discuss why accessibility must be embedded into UX research from the start — not treated as a final step. Julia shares her journey, practical tips for inclusive research, and why accessible design benefits all users, not just those with disabilities.


Please find the references mentioned during the episode:

Persona Spectrum: This is a more design-focused resource, but it includes Microsoft’s persona spectrum we talked about:

Podcasts: A few accessibility podcasts (one I mentioned, other I didn’t, but it has some great content)

• Beyond Barriers podcast— Hector Minto, Microsoft accessibility specialist
• The Digital Accessibility Podcast— not mentioned, but a good resource

Deque Systems: a digital accessibility testing tool.
This can be a significant first step in the two-step methodology approach.
They also have some information on how to get started with the EAA; you can sign up for the guide here:https://www.deque.com/european-accessibility-act-eaa-compliance/

AI webinar: AI and Accessibility The Good, the Bad and the Solutions YouTube channel.

GOV.UK Accessibility and assisted digital

GAAD: Global Accessibility Awareness Day 

WCAG: Web Content Accessibility Guidelines 

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

Send us Fan Mail

This Episode is about the role of the UX Research Manager it will cover the following topics:

Why Do We Need UX Research Managers?
Some Historical Evolution of UX Research in Organisation
Who has managed researchers over the years?
The need for UX research managers
The Key Difference: IC Researcher vs. UX Research Manager
What Does a UX Research Manager Actually Do?
How to Transition from UX Researcher to Manager
UX

Thank you for listening  🙏

UX360 Research Summit is happening again in person this 14-15 May 2025 in Berlin
As a listener of the UX Research Club, you get an exclusive 10% discount on your registration! Simply use the code UXRC10
eu.ux360summit.com

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

Send us Fan Mail

This Episode is about applying for a UXR role and it will cover the following topics: 

• The importance of understanding the reason why you are applying for a new role
• What is the current market situation
• Disappointment is also part of the process
• The importance of asking yourself the right questions
• Where are you in your career,
• Having a plan is essential
• The general process of applying for a UXR role, as well as sharing some advice from my journey along the way

Thank you for listening  🙏

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

Send us Fan Mail

This episode looked at analyzing the data, extracting the main findings, preparing the presentation and sharing it with your stakeholders.

Where do you start?
 
Going back to the raw data 
Create the Excel in which you will capture the analysis 
Create the themes 
Go back to the research objectives 
Extract the main findings 
Preparing the documentation (deck) 

Thank you for listening  🙏

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

Send us Fan Mail

In the last episode, we looked at how to prepare your research plan and what categories needed to be integrated into it, including the methods to be used.

Now that you have decided on the methods you want to use, which participants or respondents you want to take part in your research and without forgetting the objectives and research questions you want to get some answers you now need to start organizing and planning your data collection, collecting data
 
This episode covers: 
Analytics
Collecting qualitative data
Preparing a discussion guide
Participant recruitment
Running the sessions
Recording the data
Storing your data 
etc.
Thank you for listening  🙏

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram

Send us Fan Mail

While doing a research project, it is important to follow a systematic process, such as preparing a research plan, identifying your participants/respondents, collecting the data, analysing them, extracting and interpreting your data to translate them into actionable insights, and communicating them to your stakeholders. 

 As there is so much to cover to conduct a research project, I will propose 3 episodes to cover all the steps. 

Planning
 
Before starting any research project, planning or preparation for any research project is essential.  I have seen so many organisations skipping this phase.

The planning phase is, in my opinion, one of the most important steps of any research project.

Could you imagine any medical, psychological, or social research without any plan or protocol? 
This episode will cover the research plan, starting by defining what a research plan is.   why we are doing it before starting any project? and what should be included in your research plan. 

Thank you for listening  🙏

Masterclass series: The Influential Researcher
4th,  11th and 18th November
Free Introductory session on the 7th October.
For more information and to book your seat
Code for community discount UXRC2026
Click HERE

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn     Instagram