UXPERTS

No matter the context, leadership involves making tough decisions and several strong characteristics. In Jocko Willink’s second edition of Leadership Strategy and Tactics Field Manual, Ephie Risho and Jason Moore explore the idea that these are not necessarily natural traits but things you can learn. 

Significant themes include genuine humility, challenges with negativity and micromanagement, and how to bring out people’s best. As usual, they sprinkle in plenty of real-world examples from their own lives as UX leaders in enterprise software.

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Taking on the mantle of new leadership can feel overwhelming, and in this episode, Jason Moore and Ephie Risho dig into tangible practices that make all the difference. They discuss insecurity and imposter syndrome and how to bring out people’s best by reviewing part two of Jocko Willink’s second edition of Leadership Strategy and Tactics Field Manual. 

The idea of decentralized command and building trust come up with different angles and examples to help bring the idea home that the leader can lead best by empowering others. As usual, Ephie and Jason sprinkle in plenty of real-world examples from their own lives as UX leaders in enterprise software.

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Growing in leadership does not just happen—it takes work and strategic thinking to reach your best. In this episode, Ephie Risho and Jason Moore dive further into Jocko Willink’s book, Leadership Strategy, and Tactics Field Manual, to unpack some of the ideas raised in the last episode more deeply. 

How does one earn influence and respect? How do you focus on the big picture while knowing what’s happening and being engaged in the little things? How can a leader inspire greatness from others? This episode digs deeply into various topics useful for a leader in any field.

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Good leadership doesn’t just happen; it’s a journey that requires sweat and intentionality. While various leadership styles exist, there are core principles that every leader should embrace for a more substantial, more cohesive group. Join Ephie Risho and Jason Moore as they dive into Part One of Jocko Willink's "Leadership Strategy and Tactics Field Manual."

In this episode, they’ll explore the foundational tenets of effective leadership that can be applied in any situation. Drawing from the book and their personal experiences, they discuss how a good leader embodies humility while maintaining strength, takes ownership regardless of the circumstances, and builds trust in relationships. They also emphasize the importance of doing the job efficiently while knowing when to push back and when to let go.

As Jocko highlights, true leaders take responsibility for their actions and establish a clear team purpose and direction. By fostering discipline and accountability, they create an environment where everyone can thrive. So, tune in for insights that will empower you to lead intentionally and make a meaningful impact!

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Not all companies have full UX research departments, but all companies can follow best practices, regardless of their level of maturity. In this episode, Jason Moore and Ephie Risho interview UX leader Lauren Evans, who has a strong UXR background. They discuss what makes good research for enterprise companies. Join us as we share stories and tangible advice to make the research the best possible.

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A strong leader doesn’t push their agenda on a group, but brings out the best of all those around them. A multiplier is a person who is able to help people reach their potential and even go beyond, whereas a diminisher has the opposite effect, leading in a way that makes people do the bare minimum. In Liz Wiseman’s book Multipliers a variety of different types of leaders are explored. 

In this episode, Ephie Risho and Jason Moore cover three of the types of multipliers: the debate maker, the challenger, and the debate maker. They also dig into accidental diminishers and some of the common pitfalls leaders can fall into. Their exploration goes beyond the book, bringing in their personal experiences and insights. 

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Leadership requires more than a strong presence and good thinking. The best leaders empower others to become their best selves through a wide range of techniques. In Liz Wiseman’s book Multipliers: How the Best Leaders Make Everyone Smarter, there are five main types of multiplier leaders, and in this episode Jason Moore and Ephie Risho cover the first two: The Liberator and The Challenger. 

Liberators are excellent at three practices—creating space, demanding the best work, and generating rapid learning cycles. Challengers have a different set of practices—seeding opportunities, laying down challenges, and generating belief in what’s possible. Join Ephie & Jason as they dig deeper into these two types, and share some of their own personal stories to shed light on the topic.

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How do the best leaders make their team smarter? In surveys, it’s common to hear people say they’re contributing 60% at their jobs. Unlocking people’s potential is a skill that can be worked on, and there are ways to bring out the best in people so that they give beyond what they thought they were capable of. 

Ephie Risho and Jason Moore jump in to the topic by covering the first few chapters of Liz Wiseman’s book Multipliers: How the Best Leaders Make Everyone Smarter. Diminishers are those who tell people what to do, and oftentimes are geniuses themselves. While they may be the smartest person in the room, leading by directing and having others rely on them results in people giving less than they are capable of. 

Multipliers see intelligence in everyone, and engage in certain practices that are most effective. Liz highlights five: the talent magnet, the liberator, the challenger, the debate maker, and the investor. In this episode, Ephie & Jason cover the overall idea and the talent magnet, as usual, bringing in their personal experiences to shed light on the topic.

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In this Q&A episode, Ephie Risho and Jason Moore tackle some challenging questions from their fans. Starting out with someone feeling stuck in their career, then getting into some deeper topics with research, how to build a user research arm in a company that doesn’t want to fund it, and how to tackle the challenge of team members who aren’t fully doing their job. As usual, they explore a lot of ideas, offer some sound advice, and have a bit of fun in the process.

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Managing time well requires daily, intentional effort and a strong system to keep organized and on track. While there are many systems and approaches, the kanban has proven time and again to be an incredibly simple, yet useful system to achieve great things in any situation. Life can be full of a wide range of stages which require very different kinds of approaches to managing time. For example, in a crisis, you may need to accomplish dozens of things in a day. Or when managing a long-term project, there are many things to track and oversee.

This simple tool can cover it all! In this follow-up episode, Jason Moore and Ephie Risho dig more deeply into the book Personal Kanban: Mapping Work | Navigating Life by Jim Benson and Tonianne DeMaria Barry. Among other topics, the Urgent/Important Stephen Covey quadrants are picked apart for the good and the bad aspects of what they have to offer. As usual, Ephie & Jason bring their own experiences and insights, and dig down rabbit holes to consider far more than the book’s contents. Join us for this episode, and be inspired to take control of your time far more effectively. 

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