Episode 164:

On this episode of “The Building Code,” Zach and Charley are chatting with Courtney Baxter-Marsh, co-owner of DreamMaker Bath & Kitchen in northwest Arkansas. Courtney is the marketing manager as well as the office manager who handles all the business financials. She works alongside her mom, Mary, who does project design and her dad, Scott, their general manager.

Listen to the full episode to hear more about what it’s like starting a remodeling business in a booming construction industry and how tech is making growth possible.

What was it like starting a business in 2020?

“We've had to figure out some processes with COVID being a real thing, but luckily not as bad as in 2020. When we entered in 2021, it was actually an incredible year to enter the remodeling industry because it was so lit. Honestly, there's no other way to put it. Remodeling was lit in 2021. Everyone was spending extended amounts of times in their homes, unable to get out. They then realized, ‘I am so sick and tired of looking at my cabinets. I hate my bathroom.’ Or ‘There is no place for my kids to do homeschool or homework.’ So, then they were turning to us, which was so crazy because no market analysis could ever project what happened in 2021. And then throw in the supply chain and labor shortage. It was a good thing, but also there were some headaches.”

What has been one of the biggest benefits of using Buildertrend?

“The coolest part about Buildertrend is that we do our own estimating. We do our own change orders. We do our own purchase orders within. But I think the really cool part about Buildertrend is the unlimited storage space that it has for holding our photos – not only for the home site visits, but also the finished photos. Then you also have your legal documents, everything you need. I can access it on my laptop, on my cell phone. If I'm on vacation and didn't take my laptop, I can log into my husband's and all I need is my username and password. Immediately I can see the same exact thing I see when I'm at home.”

LINKS AND MORE

Related content:

Listen to the last episode (link last episode when live) of “The Building Code” to hear more about Color Homes’ decade-long journey of renovating historic homes and how Buildertrend Takeoff helps them simplify their processes and scale their business.

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