VUX World

By Kane SimmsTechnology

VUX World episodes

August 09, 2024 Vlad Vuskovic, Lead of Search at Google Cloud AI, Director of Product Management
Today I'm joined by one of the founding team members of Google Assistant and all round AI legend, Vlad Vuskovic.

Vlad has been instrumental in Google's AI efforts from a product management perspective and joins us to share more on the AI tools and capabilities Google offers enterprises, as well as some practical advice for implementing successfully based on years of experience in the field.
Hosted on Acast. See acast.com/privacy for more information.
47 min
August 09, 2024 Vlad Vuskovic, Lead of Search at Google Cloud AI, Director of Product Management
Today I'm joined by one of the founding team members of Google Assistant and all round AI legend, Vlad Vuskovic.

Vlad has been instrumental in Google's AI efforts from a product management perspective and joins us to share more on the AI tools and capabilities Google offers enterprises, as well as some practical advice for implementing successfully based on years of experience in the field.
Hosted on Acast. See acast.com/privacy for more information.
47 min
July 15, 2024 Voice UX Design in a generative AI world with Cooper Johnson
Cooper Johnson is a Voice UX Designer at Gridspace, one of the leading voice AI technology companies. Cooper joins us to share his perspectives on how generative AI is and has impacted the voice UI landscape. Cooper will share insights into what's changed, what's stayed the same and advice on how to design voice AI agents that work properly!
Hosted on Acast. See acast.com/privacy for more information.
1 hr 3 min
July 10, 2024 Traversing the uncanny valley with Falene McKenna
Falene McKenna is arguably the most charismatic member of the conversation design community. With a wealth of experience in conversation design particularly as it pertains to robots!

Falene join me to share lessons learned in designing conversations for robots and specifically about the uncanny valley: what it is, why it matters and whether we can or should cross it.

Visit Falenes LinkedIn

Check out Lingua Robotica

Hosted on Acast. See acast.com/privacy for more information.
1 hr 6 min
July 10, 2024 Traversing the uncanny valley with Falene McKenna
Falene McKenna is arguably the most charismatic member of the conversation design community. With a wealth of experience in conversation design particularly as it pertains to robots!

Falene join me to share lessons learned in designing conversations for robots and specifically about the uncanny valley: what it is, why it matters and whether we can or should cross it.

Visit Falenes LinkedIn

Check out Lingua Robotica

Hosted on Acast. See acast.com/privacy for more information.
1 hr 6 min
June 12, 2024 CSAT and NPS are dead. Good Riddance. With Richard Smullen
Richard Smullen is the CEO of Pypestream, an AI automation platform making waves with its approach to design and operationalising conversational experiences.

Tune in to find out why CSAT and NPS are dead, why happiness should be your true north KPI, the future of the contact centre and what we’ll do with all the jobless call centre workers **grits teeth**. Learn the 4 missing pieces of your AI strategy and why you’re struggling to fill them.

Myself and Richard share so many similar perspectives on how to do AI right in the enterprise. This will be a bone shattering journey of cognitive dissonance if you’re not open to change. Be open. Dive in.1
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1 hr 10 min
June 11, 2024 How we built AI assistant, Sandy, with loveholidays
The loveholidays AI team join us to share their lessons learned from implementing the award-winning AI assistant, Sandy.

Eugene Neale, Director of Business IT and CX Engineering, and Tom Smith, Telecommunications Operations Manager at loveholidays, the UK's fastest growing and largest online travel agent, share use cases, lessons learned and best practices from years spent designing and building Sandy with Google DialogFlow.

Subscribe to https://vux.world/subscribe for weekly updates on how to implement AI effectively in your organisation.

Unparsed, the world's most loved conversational AI conference returns with more punch, more passion and more impact! Buy your tickets now here - https://www.unparsedconf.com/
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1 hr 9 min
June 10, 2024 The role of AI in music with SoundCloud's Hazel Savage
Hazel Savage is the VP Music Intelligence at SoundCloud and the founder of Musiio; a tech company using AI to make music easier to catalogue and find.

Hazel joins us to discuss the role of AI in music, the opportunities, challenges and future.

Subscribe to https://vux.world/subscribe for weekly updates on how to implement AI effectively in your organisation.

Unparsed, the world's most loved conversational AI conference returns with more punch, more passion and more impact! Buy your tickets now here - https://www.unparsedconf.com/
Hosted on Acast. See acast.com/privacy for more information.
1 hr
May 29, 2024 Unlocking AI use cases with speech recognition with Ricardo Herreros-Symons
Ricardo Herreros Symons is the VP Corporate Development and Strategy at AI speech to text company, Speechmatics.
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1 hr 1 min
May 14, 2024 New updates from OpenAI: a rundown of GPT-4o and it's impact on CX
OpenAI GPT4o: What's new and what's the impact on CX? Today I'm joined by Marc Bernstein, CEO, Balto, to discuss the new updates from OpenAI, GPT-4o, and what it means for the future of CX.
Hosted on Acast. See acast.com/privacy for more information.
1 hr 2 min

About VUX World

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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language…