In this episode of BRAVE COMMERCE, Rachel Tipograph and Sarah Hofstetter speak with Bianca Bolouri, Vice President of Global eCommerce at Wella Company. Bianca shares how her experience at L’Oréal and her work at Wella have shaped her approach to leading teams, building culture, and driving growth in a rapidly changing beauty and professional care landscape.

She discusses how a mix of global beauty expertise and startup energy enables Wella to balance speed and discipline across its consumer and professional businesses. Bianca also shares her perspective on the evolving role of DTC, the emergence of pro-grade products for home use, and how global trends in beauty are shaping consumer expectations in other categories.

Key takeaways

• L’Oréal’s culture creates leaders who thrive under high expectations, adaptability, and ownership
• DTC is not dead, but serves a different role today as a brand-building and loyalty engine
• Global beauty trends, like pro-grade at-home care and compressed innovation cycles, are redefining consumer expectations across categories

Hosted on Acast. See acast.com/privacy for more information.