Changes to Fair Work laws that make wage theft a crime, are casting new light on the role of the Fair Work Ombudsman, Anna Booth. But with only one per cent of this type of dispute ending in court, she says her 1000 staff are actually at the service of employers, and not just the workforce. Anna Booth describes her desire to help small businesses achieve compliance with workplace laws and lists the many resources that are available to help them in this effort. The Ombudsman emphasizes that businesses with good intentions can expect supportive guidance rather than immediate penalties.

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