Ready to build agents in your MSP? Join our build sessions todady ➡️ https://compoundingteams.com

In this week's episode, Damien sits down with Jon Salisbury, CEO at Nexigen, to talk about what 20 years of AI experimentation has taught him as an MSP leader. Jon explains why MSPs should stop thinking only in terms of tools and start focusing on use cases, governance, literacy, data quality, and culture. He also breaks down why “locking down” AI is not enough, and why creating a safe “Golden Road” may be the best way to reduce shadow AI and help clients adopt AI responsibly.

Chapters:

Connect more with Damien and Ben:

📺 Watch on YT: https://www.youtube.com/@mspmindset