News

• We’ve opened up early access! We’ve been inviting people by email.
• We currently have 15 shows on our platform. In four months, we’ve served 2,335,033 downloads!
• So far: great feedback and feature requests.
• We have a bunch of folks in our trial funnel. We’ll start seeing whether people convert to paying accounts on April 6.
• XOXO is back!

Top fears when you're building a SaaS

• Can our servers handle the load? (So far, so good: over 2 million downloads)
• Will the user experience be good?
• Are we building the right tools?
• Uptime. There's this added layer of stress, because you don't want to let users down.
• Lack of time to build an app on the side.
• Or, working too much and burning out!

How to get over your fears

• Don't focus on your competition; focus on your customers!
• Listen to your customers. Get on the phone with them. Read their emails. Do live chat.
• Get paying customers as soon as you can. Listen to their feedback.
• Your ego is the enemy. You're putting your product out into the world so people get value from it.
• Put things in context: sure, this might not work out. But that's not the worst thing that could happen.

How to get over your fears?

Send us a tweet (@transistorfm), or email us: [email protected]. We'd love your audio clips as well!

Links

• 2018.XOXOfest.com
• Blog post: Why I'm building a SaaS in 2018
• Blog post: SaaS is ripe for disruption
• Adii Pienaar on customer support
• A checklist for product validation
• Book: Ego is the enemy
• Transistor.fm
• Transistor.fm on Instagram
• Transistor.fm on Twitter

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