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Resilience, Breaks, and Business Lessons for Salon Owners

In this episode, Jen and Todd discuss the importance of resilience and taking breaks in the face of life's challenges. 

Jen shares her recent hiatus and the need to prioritize personal well-being. 

They also delve into business strategies, prioritizing client service over awards and accolades. 

The episode addresses criticisms of cosmetology schools and emphasizes personal accountability in business education. 

Jen and Todd provide insights into genuine client engagement and highlight the value of learning from various sources. 

Tune in for practical advice on running a successful salon business.

00:00 Welcome Back and Catching Up
00:58 Taking a Break: The Importance of Self-Care
03:55 Business Insights: Learning from the Best
05:51 The Value of Authenticity in Customer Service
07:29 Awards and Recognition: Are They Worth It?
16:38 Cosmetology School vs. Business Skills
26:15 Final Thoughts and Newsletter Insights

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