IT meltdowns have crippled the banking industry in recent years, despite there being more of a demand for digital offerings in this increasingly cashless society.

In this week’s episode of the Which? Money podcast we look at the reasons behind some of the UK’s biggest banking IT shutdowns and ask if banks are doing enough to ensure their IT systems are up to scratch and fit for customer use. 

In the rest of the episode, we discuss the new rules which can help customers save on their broadband, and help a listener with a question about their workplace pension.

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