<p>You may think you know what a chatbot is and have dismissed them as a gimmick. But they might be worth another look.</p>
<p>https://boagworld.com/usability/chatbot/</p>

You may think you know what a chatbot is and have dismissed them as a gimmick. But they might be worth another look. https://boagworld.com/usability/chatbot/

What is a chatbot and should you care? All you need to know.

Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.

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What is a chatbot and should you care? All you need to know.

What is a chatbot and should you care? All you need to know.

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