What to Say When Things Get Tough

Welcome to our 10th episode! This week, Dr. Alan Snyder, a physical therapist in New York City, talks about how he handles difficult communication challenges with his patients. I even manage to solicit a little free medical advice from Dr. Snyder that I think will be helpful to anyone who needs a doctor.

If you need a physical therapist and you live in the NYC area, you can find Dr. Snyder on his website at http://www.breakawayphysicaltherapy.com.

Thank you as always to Jim Cirillo at jimiumgroup.com for the original music and CC Snetsinger for the original art.

Please email questions to [email protected] and follow us on Twitter at #wtswtgt.

Next week, we begin to breakdown the CODE for trust and credibility, letter by letter.

Welcome to our 10th episode! This week, Dr. Alan Snyder, a physical therapist in New York City, talks about how he handles difficult communication challenges with his patients. I even manage to solicit a little free medical advice from Dr. Snyder that I think will be helpful to anyone who needs a doctor.

If you need a physical therapist and you live in the NYC area, you can find Dr. Snyder on his website at http://www.breakawayphysicaltherapy.com.

Thank you as always to Jim Cirillo at jimiumgroup.com for the original music and CC Snetsinger for the original art.

Please email questions to [email protected] and follow us on Twitter at #wtswtgt.

Next week, we begin to breakdown the CODE for trust and credibility, letter by letter.

Some of the most difficult conversations take place between medical professionals and their patients. In this first part of a two-part episode, patient advocate and long-time surgical nurse Antra Kathleen Boyd talks about how we can better manage those conversations and achieve the best possible outcome for everyone involved. And next week, physician Alan Snyder will join us to give us a health care provider's perspective.

To learn more about Antra and her work at Connected Care Patient Advocates, visit her website at www.connectedcarepatientadvocates.com.

Thanks as always to Jim Cirillo at www.jimiumgroup.com for the original music, and to CC Snetsinger for the original podcast art.

Send questions and comments to [email protected] and follow us at #wtswtgt!

Some of the most difficult conversations take place between medical professionals and their patients. In this first part of a two-part episode, patient advocate and long-time surgical nurse Antra Kathleen Boyd talks about how we can better manage those conversations and achieve the best possible outcome for everyone involved. And next week, physician Alan Snyder will join us to give us a health care provider's perspective.

To learn more about Antra and her work at Connected Care Patient Advocates, visit her website at www.connectedcarepatientadvocates.com.

Thanks as always to Jim Cirillo at www.jimiumgroup.com for the original music, and to CC Snetsinger for the original podcast art.

Send questions and comments to [email protected] and follow us at #wtswtgt!

Please enjoy this interview with David Ropeik, author, consultant and expert in the field of risk communication.

Original music by Jim Cirillo at jimiumgroup.com.

Original art by CC Snetsinger.

Please send questions to [email protected] and follow us at #wtswtgt.

Please enjoy this interview with David Ropeik, author, consultant and expert in the field of risk communication.

Original music by Jim Cirillo at jimiumgroup.com.

Original art by CC Snetsinger.

Please send questions to [email protected] and follow us at #wtswtgt.

People hold many biases when it comes to judging trust and credibility. Research shows that one of the most powerful is gender. Perceptions of the roles that men and women play in society have been instilled in us by thousands of years of cultural traditions and beliefs, and effective communicators need to take these perceptions into account.

Candy Tymson's book is Gender Games: Doing Business with the Opposite Sex, published by Tymson Communications, 1998.

Original music by Jim Cirillo at jimiumgroup.com.

Original art by CC Snetsinger.

Email us at [email protected].

Follow us at #wtswtgt.

People hold many biases when it comes to judging trust and credibility. Research shows that one of the most powerful is gender. Perceptions of the roles that men and women play in society have been instilled in us by thousands of years of cultural traditions and beliefs, and effective communicators need to take these perceptions into account.

Candy Tymson's book is Gender Games: Doing Business with the Opposite Sex, published by Tymson Communications, 1998.

Original music by Jim Cirillo at jimiumgroup.com.

Original art by CC Snetsinger.

Email us at [email protected].

Follow us at #wtswtgt.

Keturah Rosato, a mental health practitioner, women’s empowerment mindset coach, faith-based motivational speaker, and host of The Social Recharge podcast, joins us to share what she learned about communicating effectively during two difficult personal journeys – her ongoing effort to repair her relationship with her once-estranged father, and her experience as a black, but not African American, woman living in the United States.

Keturah Rosato, a mental health practitioner, women’s empowerment mindset coach, faith-based motivational speaker, and host of The Social Recharge podcast, joins us to share what she learned about communicating effectively during two difficult personal journeys – her ongoing effort to repair her relationship with her once-estranged father, and her experience as a black, but not African American, woman living in the United States.