What You Wish You Knew About Working With UX Leads w/Zach Daley - UX Product Design Lead @ Overstock.com

On today's episode, I sat down with Zach Daley, UX Product Design Lead at Overstock.com to chat about what a day in the life of a UX Design Lead looks like and how PMs can work more effective with their UX Leads. 

Here's some of the things we discussed:

What a day in the life of a UX Design Lead looks like, from leadership to individual contributions

The biggest challenges UX Design Leads face and how much it intersects with the same core challenges Product Managers face

Some of the biggest misconceptions about UX Design and how Product Managers and organizations should view UX Design

How ubiquitous UX is throughout the organization

The ways in which UX should be leveraged more but is grossly underutilized

What a solid working relationship looks like between UX and Product from the UX perspective and the overlap that exists in  the role

What can make things break down between PMs and UX and the product development process

How to go from observation to hypothesis to outcome-focused experimentation

Where PMs can help UX develop the business case for the iterative nature of UX to executives who might not understand the  value of the time you'll need to invest to get things right

How in-depth discovery work and mitigate the risk of building the wrong things. 

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