<p>From noisy neighbours to potholes to illegally parked cars, Ottawa’s 3-1-1 operators take hundreds of calls a day. What’s the job like? Robyn Bresnahan meets three operators to hear how they deal with complex questions, angry callers and some downright odd situations.</p>

From noisy neighbours to potholes to illegally parked cars, Ottawa’s 3-1-1 operators take hundreds of calls a day. What’s the job like? Robyn Bresnahan meets three operators to hear how they deal with complex questions, angry callers and some downright odd situations.

What’s a day in the life of a 3-1-1 operator like?

<p>How are high rents impacting Ottawa businesses? What happens during an all-nighter at the Elgin Street Diner? Every week, host Robyn Bresnahan does a deep dive into a story you're curious about and the issues you want to understand in the city we call home. New episodes every Monday.</p>

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How are high rents impacting Ottawa businesses? What happens during an all-nighter at the Elgin Street Diner? Every week, host Robyn Bresnahan does a deep dive into a story you're curious about and the issues you want to understand in the city we call home. New episodes every Monday.

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What’s a day in the life of a 3-1-1 operator like?

What’s a day in the life of a 3-1-1 operator like?

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