Not all mistakes are created equal. In this episode, we explore the difference between human error, negligence, and violations—and what happens when discipline enters the conversation. How do you hold people accountable without creating fear? And when is termination justified? Let’s talk about the human side of consequences.

To learn more, visit:

https://humanerrorsolutions.com/

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/ginette-collazo/