Whispering Loudly

The wild frustration of knowing pretty much the exact path forward but not being about to get yourself into gear to be able to implement it and exact the change you want to see in your business. Rachael has some answers for you around this. Also doing a full reset is one thing but it’s so common to fall back into the same old pattens. What then? 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

You've survived in business this long, likely because you're good at what you do and your client and employee community are fans of what you've created. What happens though when you have an employee who asks you to compromise your company values, to move outside the way you'd promised yourself and others you'd show up? It can be tempting to let it slide and compromise to keep the peace but the flow on effects won't be favourable. Rach gives some great advice on what to do in these circumstances. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

We all want to keep our workplace working to it’s optimum potential consistently but what do you do when staff altercations or things happen that literally create a spanner in the works and it throws people’s energy off and stresses them out. 

Dean has some surprising advice on how you can effectively manage these situations. We used to be taught that the strong handed boss was the way to go but actually that alpha macho energy will not deliver an optimal result. 

You need to lean into harbour energy and provide a calm space that will allow for people to feel safe and neutered. Dean takes you through the steps required to do this. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

You have 7 seconds to capture a customer's attention but your services aren't that different from the shop down the road, so how do you stand out? James Cooper is a Filmmaker and Video Storytelling Coach who grew up in Hollywood, he'll tell you how to connect with prospective customers and draw them in, allowing you to gain an edge over competitors. Listen in, this is really entertaining and so many helpful takeaways. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

Some Service Advisors or front desk staff are great with customers but they don't deliver results for your bottom line, Rach delves into why this is. It's 2pm already but you haven't achieved a thing in regards to the big picture. Where does the time go and how do you put a stop to this happening day after day? Rach explains. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

You're probably in business because you're a person of action! You love the excitement being on the job brings and you love running your own outfit. You can actually do so pretty easily with your head in the clouds in terms of knowing your numbers if all the bills are paid and you're not in the red. 

Here, Rachael talks about how important it is however to track your numbers so that you can track the effectiveness of your hard work. You can also easily pinpoint where you can improve and where you're falling down by looking at a few small figures. Join Rach to find out how. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

You have a full workshop but the bank account doesn't reflect it, where to now? Also you've put up your labour rate but what happens if you don't see that reflected on your bottom line? Rach investigates and delivers solutions. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

Have you got systemisation overwhelm? It can be a lot thinking about how on earth you are meant to make your shop run without you. Where do you even start with systemisation? Rach breaks it down and makes it easy to understand. Also are you at risk of losing everything if a key member of your staff ups leaves and takes your client base? Understand 'Key Person Risk' and what can be done about it. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

You've got systems in place but how do you get your team to follow them? Also when just getting the job done isn't enough, enforcing standards in your workplace isn't easy but it's necessary and you don't have to stand for people who just want to get the job done to the lowest common denominator. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.

What's in a name? The difference between calling someone a Foreman vs a Leading Hand, what it means for them as an employee and what it means for you as their boss. Also, how can you make the same amount of money but have more time off? Rach has the solution. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly

See omnystudio.com/listener for privacy information.