Whispering Loudly

Here we share insights on remote team management and how to make that work. Also we dive into apprenticeship challenges and how to navigate them as well as preparing for the electric vehicle revolution in auto repair. How much should we invest in prepping our workshops to deal with these vehicles and things to consider when doing so.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Ok stop it now, stop whinging about everything that's going wrong and getting others to say 'poor you' then doing nothing about your problems and just repeating the cycle. 

Misery loves company and people will sympathise or others will repeat it to you and tell you what you want to hear, don’t try harder or whatever you want to hear. 

Stop repeating the story and just be curious, how might my circumstances change if I looked at it differently. What about telling my story and then seeking advice. Another problem we want to avoid is being an "Askhole", asking a question but never taking the advice. And also don’t be scared to pay for advice from experts. Also after you go and seek counsel make sure you action it! 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Pressure is a privilege the better you get at whatever you do the bigger problems you’ll be asked to solve running a workshop or running out to 90 000 people like AFL Star Logan Evens does. Logan points to the fact that you must have self belief and Dean emphasis that you really need to have a scoreboard to make it count. Logan said without the scoreboard he wouldn’t have performed that well and Dean says the same goes for being a Workshop Owner. Also to even start you need to know as Rach often says where you actually are on the scoreboard and how you’re performing to get better too. When you don’t know where you are you don’t know if you’re failing or winning and you miss out on the elation you feel when you kick a goal either as an AFL Star or as a business owner. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

How do you become a better leader? Rach drives into becoming comfortable with the fact that you can't always have certainty regarding your decisions. Also, you've built an extraordinary culture and you're really proud of its but what do you do when you have someone's energy bringing the team down. Rach delves into some really great and also creative strategies to help you out with that. Also thinking of getting rid of a team member? How do you know when the time's right. Find out. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Reputation starts in the workshop not online. Here we’re joined by AFL Star Logan Evens he shares his thoughts on lack of performance verses really showing up and how that bleeds through to your overall reputation.

Are you running your workshop to capacity and pushing staff too much or too little? Are you doing what you say you’re going to do for customers so they’re truly satisfied and happy with you as their mechanical expert? It all begins with you, it’s what happens behind the scenes which determines your reputation in the broader community.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

You want your service advisor to take charge and be loved and revered by customers and techs alike but what happens when they start taking licence handing out discounts and acting without authority? Rach weighs in. Also what about a booked out workshop with nothing left to spare? What do you do when things seem like they’re going well from the outside in but you’re not turning over the profit you want. Listen to how to rectify this problem.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

"I'm Busy!" lots of people wear busyness like a badge of honour but it's not, it's a slow way to go broke. Tune in to discover how to transform your business mindset and achieve success without the chaos. It's a lesson in leadership, delegation, and finding balance.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

When you're recruiting you need to really make sure you're hiring someone with the right personality profile for the job it's not just about previous experience in fact you're better off to have someone with the right personality profile for the job rather than previous experience because they're ultimately going to a better fit for the role, enjoy it and achieve more for your bottom line. 

Don't just accept anyone into your vacant roles, make sure they're a perfect fit, the process might take a little longer but you'll thank yourself for it later on. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

Rachel is always looking for ways to innovate and create change for the better at the Workshop Whisperer. One of the things she's done recently is create a couple of roles within the business that needed to be filled but she didn't want to conform to old titles and the limitations that went with them, so she flipped the script and created new ones.

One of the roles she created has been filled by the exceptionally skilled and talented David Watts. David is the master of People and Projects here at the Workshop Whisperer. Here he and Rachel give great insight into recruitment and also working with people effectively, communication, what works and what doesn't and how best to manage things when they don't work out. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.

You can write a glorious job add and have a killer interview process but if the vibe in your shop isn't conducive and attractive to top candidates they won't hire you as their employer plus how your  technicians darting out to the front desk could be damaging your bottom line. 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.

See omnystudio.com/listener for privacy information.