Whispering Loudly

JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. In this episode, Rachael speaks on why you should only be accepting full payment at the end of service. 

Do you allow vehicles to leave your workshop without payment? Then this one’s for you. 

If you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Service Programs Australia is a leading provider of sales, communication and customer experience software to the automotive repair industry. Richard Phillips is the Owner and Managing Director of Service Programs Australia. Developers and distributors of Customer Experience software and services that are proven to help car service centres win and WOW more customers and keep them coming back. 

Here, Richard discusses what businesses have done to stay resilient during the midst of the pandemic, what makes an auto repair shop a top tier workshop, and what Service Programs 

Australia has in store for you in the near future. 

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael provides her advice on opening another auto repair shop, and the different terminology that can be used when invoicing your customers. 

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

MechanicDesk is a workshop management system with a number of features in one place including invoicing, supplier management, service scheduling, marketing and so much more! At MechanicDesk, Russell specialises in assisting auto repair business users to recover data from previous platforms, training and support.

In this episode he shares a few features on the MechanicDesk platform that you might be using or aware of. Plus, he provides his advice for businesses stepping back into normal trading after the peak of the pandemic. 

Very useful episode!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk.

See omnystudio.com/listener for privacy information.

JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you’re still offering mates rates, discounts or customer credits, this episode is for you. Rachael hammers down as to why running discounts can attract the wrong customers, and why raising your prices will be the way to build a more profitable auto repair business. 

If you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

The Australian Automotive Aftermarket Association is the national industry association representing  manufacturers, distributors, wholesalers, importers and retailers of automotive parts and accessories, tools and equipment, as well as providers of vehicle service, repair and modification services in Australia. 

Here, Stuart Charity & Lesley Yates speak on how the pandemic has impacted the AAAA, how they’ve been able to support the automotive aftermarket industry and auto repair shops during this time, and they also share some exciting news regarding the April 2022 AAAA Expo coming up soon! Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Here, Dean speaks on the importance of recovery as business owners. The risk of burnout is amplified for a business owner… So, how can you recover and manage your energy so you can perform optimally long term? 

Find out on this episode of Performance Hub!

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Are you thinking about specialising your auto repair shop but you’re having trouble with the logistics of the transition? Or are you wondering how long in advance you should be booking out your customers? 

Then you don’t want to miss this one!

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Paul Maric is a car loving entrepreneur that spends his day writing about cars. Paul is the co-founder of independent publisher CarExpert.com.au and co-founded CarAdvice.com, which sold to the Nine Network in 2016.

Here, he speaks on his journey in the automotive industry, working with two other co-founders at CarExpert.com.au, upskilling for the rise of electric cars, and making a good impression for customers. Great episode. 

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. In this episode, Dean speaks on the difference between a lead and lag measure, how overwhelm can negatively impact the efficiency of your auto repair business and how to know if you and your team are actually winning. 

Very insightful episode!

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.