Whispering Loudly

Ed Tapley is the Regional Sales Director of all things automotive at Podium Australia, the interaction management platform that makes it easy for your customers to communicate with your business. 

Ed speaks on the changing expectations of customers globally over the past two years, what you can do to succeed during these uncertain times and how Podium has been able to support auto repair businesses with their innovative marketing tools. 

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

FDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. Have you had a customer that has asked to speak with one of your technicians or you, the business owner? Then this one’s for you! Here at The Workshop Whisperer, we always speak about the importance of having a Service Advisor. In this episode, Rachael speaks to the importance of it and why not having one could be jeopardising the growth of your business. 

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Todd Hazelwood is just one of 24 elite drivers competing in the pinnacle of Australian Motorsport in the Repco Supercars Championship with Albury based team, Brad Jones Racing. Racing in his #14 Holden ZB Supercar, Todd and his team compete throughout all states of the country and put on a show to hundreds of thousands racing at speeds over 290kmphr. Todd has quickly become known as one of the youngest and most exciting talents in the Championship.

In this episode he shares his advice on building team morale, the importance of communication and dealing with competition, particularly on social media.

Don’t miss this one!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Here, Dean speaks on the two types of stress, taking control, making strategic changes and how to manage overwhelm with your team.

Are you unconsciously creating an environment of stress in your auto repair shop? Find out on this episode of Performance Hub!

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Janelle has spent the last 8 years helping over 100 mechanics start and grow successful mobile mechanic businesses. Her mission is to help Australian's trust mechanics again by changing the lives of hard-working mechanics. She's an advocate for Choice of Repairer and actively works on consumer education and lifting the work standards and reputation of mechanics. 

Here, she speaks on her journey with Blue Toro, working with the Australian Automotive Aftermarket Association (AAAA), making it in a male dominated industry and customer feedback. 

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you need a kick in the pants to get going, these episodes are for you! Here, Rachael talks about how important it is to track your numbers so that you can track the effectiveness of your hard work. Are you monitoring your numbers? You definitely don’t want to miss this one!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Since Rhiannon’s accident, her story has been an inspiration to many people, both affected by disability or injury, as well as giving everyday people a healthy serve of motivation. Rhiannon Tracey looks to help and inspire and is determined to see change and options given to people with spinal cord injury. She is the Founder of The Next Step Spinal Cord Injury Recovery Centre, a not-for-profit organisation dedicated to providing the best recovery options in Australia. In this episode, Rhiannon speaks about the importance of being vulnerable, growth and how rejection can often be the opportunity for something better. Great episode this one! 

Email your questions to [email protected] and Rachael might answer them in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Here, Dean speaks on how your company culture impacts your recruitment process, employee productivity and your employee retention.

What should you be aware of when it comes to your company culture? Find out on this episode of Performance Hub!

Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/ 

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.

Cody Mckay is a proud Novocastrian, Mechanical Workshop owner and motorsport enthusiast. Cody has been a mechanic for 16 years and has worked with aircraft, light vehicles and motorsport teams. His passion is motorsports and is currently competing in the aussie racing car championship, plus many others.

Find out how he differentiates his auto repair shop to his competitors, and what is in store for the future of Cody McKay Motorsports!

Email your questions to [email protected] and Rachael might answer them in an upcoming Workshop Whispers episode!

Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.