<p>Online reviews are now part of our everyday shopping routine, but with the rise of bots and fabricated feedback, how can we know what's real? Conor Pope, Consumer Affairs Correspondent with the Irish Times and later Miriam Simon, Business Strategist at One Foot In The Future, join Kieran to unpack the growing issue of fake reviews, and the impact they’re having on consumers and businesses alike.</p>

Online reviews are now part of our everyday shopping routine, but with the rise of bots and fabricated feedback, how can we know what's real? Conor Pope, Consumer Affairs Correspondent with the Irish Times and later Miriam Simon, Business Strategist at One Foot In The Future, join Kieran to unpack the growing issue of fake reviews, and the impact they’re having on consumers and businesses alike.

Why fake online reviews have become a big problem

The Hard Shoulder Highlights with Kieran Cuddihy on Newstalk.

Join Kieran every weekday afternoon from 4-7pm for a round-up of the day’s events, interviews with the people at the centre of the stories – and a bit of craic along the way.
<h4>Listen and subscribe to <em>The Hard Shoulder </em>on <a href="https://podcasts.apple.com/ie/podcast/highlights-from-the-hard-shoulder/id1155118264">Apple Podcasts</a>, <a href="https://podcasts.google.com/?feed=aHR0cHM6Ly93d3cubmV3c3RhbGsuY29tL2NvbnRlbnQvMDAxL3BvZGNhc3RGZWVkcy80MjcueG1s&amp;ved=0CAYQrrcFahcKEwjA-uKj2broAhUAAAAAHQAAAAAQGQ">Google Podcasts</a> and <a href="https://open.spotify.com/show/4tkASPyZ2YfG9gpeZ2hu0k">Spotify</a>.</h4>
<a href="https://podcasts.apple.com/ie/podcast/highlights-from-the-hard-shoulder/id1155118264"><img class="alignnone wp-image-990295" src="https://s3-eu-west-1.amazonaws.com/storage.publisherplus.ie/media.radiocms.net/uploads/2020/03/13185050/Apple-Podcast-Badge-300x76.png" alt="" width="126" height="32" /></a>  <a href="https://podcasts.google.com/?feed=aHR0cHM6Ly93d3cubmV3c3RhbGsuY29tL2NvbnRlbnQvMDAxL3BvZGNhc3RGZWVkcy80MjcueG1s&amp;ved=0CAYQrrcFahcKEwjA-uKj2broAhUAAAAAHQAAAAAQGQ"><img class="alignnone wp-image-990296" src="https://s3-eu-west-1.amazonaws.com/storage.publisherplus.ie/media.radiocms.net/uploads/2020/03/13185050/EN_Google_Podcasts_Badge_8x-300x76.png" alt="" width="118" height="30" /></a>  <a href="https://open.spotify.com/show/4tkASPyZ2YfG9gpeZ2hu0k"><img class="alignnone wp-image-990297" src="https://s3-eu-west-1.amazonaws.com/storage.publisherplus.ie/media.radiocms.net/uploads/2020/03/13185050/Spotify-Podcast-Badge-300x76.png" alt="" width="126" height="32" /></a>
<h4>Download, listen and subscribe on the Newstalk App.</h4>
<a href="https://apps.apple.com/ie/app/newstalk-106-108-fm/id372643826"><img class="alignnone wp-image-984285 " src="https://s3-eu-west-1.amazonaws.com/storage.publisherplus.ie/media.radiocms.net/uploads/2020/03/17154814/apple-badge-1-e1586094834183-300x102.png" alt="" width="99" height="34" /></a>   <a href="https://play.google.com/store/apps/details?id=com.thisisaim.newstalk&amp;hl=en_IE"><img class="alignnone wp-image-984286 " src="https://s3-eu-west-1.amazonaws.com/storage.publisherplus.ie/media.radiocms.net/uploads/2020/03/17154822/google-play-badge-1-e1586094991600-300x91.png" alt="" width="112" height="34" /></a>
<h4>You can also listen to Newstalk live on <a href="http://newstalk.com/listenlive">newstalk.com</a> or on Alexa, by <a href="https://www.amazon.co.uk/Communicorp-Media-Newstalk/dp/B07D3YSBFX">adding the Newstalk skill</a> and asking: 'Alexa, play Newstalk'.</h4>
<a href="https://www.amazon.co.uk/Communicorp-Media-Newstalk/dp/B07D3YSBFX/ref=sr_1_1?dchild=1&amp;keywords=newstalk&amp;qid=1586088640&amp;s=digital-skills&amp;sr=1-1"><img class="alignnone wp-image-995228" src="https://s3-eu-west-1.amazonaws.com/storage.publisherplus.ie/media.radiocms.net/uploads/2020/04/05131625/JustAsk-Badge-300x138.png" alt="" width="87" height="40" /></a>

Society & Culture

The Hard Shoulder Highlights with Kieran Cuddihy on Newstalk. Join Kieran every weekday afternoon from 4-7pm for a round-up of the day’s events, interviews with the people at the centre of the stories – and a bit of craic along the way. Listen and subscribe to The Hard Shoulder on Apple Podcasts, Google Podcasts and Spotify. Download, listen and subscribe on the Newstalk App. You can also listen to Newstalk live on newstalk.com or on Alexa, by adding the Newstalk skill and asking: 'Alexa, play Newstalk'.

The Hard Shoulder Highlights with Kieran Cuddihy on Newstalk.

Join Kieran every weekday afternoon from 4-7pm for a round-up of the day’s events, interviews with the people at the centre of the stories – and a bit of craic along the way.
Listen and subscribe to <em>The Hard Shoulder&nbsp;</em>on <a href="https://podcasts.apple.com/ie/podcast/highlights-from-the-hard-shoulder/id1155118264" rel="noopener noreferrer">Apple Podcasts</a>, <a href="https://podcasts.google.com/?feed=aHR0cHM6Ly93d3cubmV3c3RhbGsuY29tL2NvbnRlbnQvMDAxL3BvZGNhc3RGZWVkcy80MjcueG1s&amp;ved=0CAYQrrcFahcKEwjA-uKj2broAhUAAAAAHQAAAAAQGQ" rel="noopener noreferrer">Google Podcasts</a> and <a href="https://open.spotify.com/show/4tkASPyZ2YfG9gpeZ2hu0k" rel="noopener noreferrer">Spotify</a>.
<a href="https://podcasts.apple.com/ie/podcast/highlights-from-the-hard-shoulder/id1155118264" rel="noopener noreferrer"></a>&nbsp;&nbsp;<a href="https://podcasts.google.com/?feed=aHR0cHM6Ly93d3cubmV3c3RhbGsuY29tL2NvbnRlbnQvMDAxL3BvZGNhc3RGZWVkcy80MjcueG1s&amp;ved=0CAYQrrcFahcKEwjA-uKj2broAhUAAAAAHQAAAAAQGQ" rel="noopener noreferrer"></a>&nbsp;&nbsp;<a href="https://open.spotify.com/show/4tkASPyZ2YfG9gpeZ2hu0k" rel="noopener noreferrer"></a>
Download, listen and subscribe on the Newstalk App.
<a href="https://apps.apple.com/ie/app/newstalk-106-108-fm/id372643826" rel="noopener noreferrer"></a>&nbsp;&nbsp; <a href="https://play.google.com/store/apps/details?id=com.thisisaim.newstalk&amp;hl=en_IE" rel="noopener noreferrer"></a>
You can also listen to Newstalk live on <a href="http://newstalk.com/listenlive" rel="noopener noreferrer">newstalk.com</a> or on Alexa, by <a href="https://www.amazon.co.uk/Communicorp-Media-Newstalk/dp/B07D3YSBFX" rel="noopener noreferrer">adding the Newstalk skill</a> and asking: 'Alexa, play Newstalk'.
<a href="https://www.amazon.co.uk/Communicorp-Media-Newstalk/dp/B07D3YSBFX/ref=sr_1_1?dchild=1&amp;keywords=newstalk&amp;qid=1586088640&amp;s=digital-skills&amp;sr=1-1" rel="noopener noreferrer"></a>

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