In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah explore why many dentists avoid hard or "crucial" conversations—and how that avoidance can quietly limit practice growth, leadership effectiveness, and personal fulfillment. Gary breaks down how DISC personality styles and conflict avoidance are wired into many dentists, why behavioral mastery is just as critical as clinical excellence, and how reframing difficult conversations as acts of service can change everything. Listeners will gain practical insights into emotional intelligence, setting boundaries with patients and team members, and developing the communication skills necessary to help their practice—and themselves—reach their full potential.