Next Mile

Why Simplicity Is a Secret Weapon in Compliance and Client Care with Carrie King


Listen Later

Episode 098: This week, Kyle Van Pelt talks with Carrie King, Partner and Chief Compliance Officer at UlImann Wealth Partners. A former restaurateur turned finance professional, Carrie brings a service-driven mindset to wealth management—prioritizing simplicity, optimism, and disciplined planning. With over two decades of experience spanning hedge funds, trading desks, and advisory firms, she now helps lead a holistic, client-centered practice that supports families through life’s most complex transitions.

Kyle and Carrie discuss how Ullman supports clients through these transitions by staying grounded in simplicity, optimism, and practical discipline. Carrie also discusses the firm’s core values, how they integrate books into company culture, and the evolving role of compliance in an AI-driven world. 

In this episode:

  • (00:00) - Intro

  • (02:59) - Carrie's money moment

  • (05:37) - The importance of core values in company culture

  • (09:08) - Reframing compliance through optimism and simplicity

  • (11:02) - Ullmann Wealth Partners' Divorce Advisory Group

  • (12:54) - Building relationships with Centers of Influence (COI)

  • (17:42) - Making complex projects simple

  • (19:30) - What makes a great CRM

  • (23:13) - Ullmann’s tech stack

  • (25:53) - Why texting is such a taboo for regulators

  • (28:04) - Carrie's outlook on the future of the industry

  • (30:46) - Carrie's Milemarker Minute

    Key Takeaways

    • Building your firm around core principles like discipline, simplicity, optimism, and professional advice isn’t just good branding—it creates a shared language that guides decision-making, shapes culture, and helps clients stay focused during uncertainty.

    • Compliance isn’t just about rules—it’s about protecting clients and building trust. A proactive, optimistic approach to compliance can strengthen your firm’s culture and help you deliver better service across the board.

    • Before adopting new tools like CRMs or AI platforms, prioritize peer insights over sales pitches. Talk to other firms, ask about pitfalls, and be methodical in your rollout—technology should support your process, not disrupt it.

    • When building relationships with centers of influence (COIs), don’t just tell them what you do—show them. Invite them into your client meetings, let them experience your planning firsthand, and trust that authenticity will speak louder than any pitch.

      Quotes

      "This business is working with people day in and day out. And when you see that in practice, there's nothing more fulfilling than that." ~ Carrie King

      "You don't need to do crazy investment strategies, trading options, or all these other things. The most important thing for people is coming up with a financial plan and helping them stick to it, especially in times of turbulence when there are unexpected consequences." ~ Carrie King

      "The ultimate end goal of compliance is to protect the client—protect them from scams, and protect them from fraud." ~ Carrie King

      Links 

      • Carrie King on LinkedIn

      • Ullmann Wealth Partners

      • Brian James

      • Glenn Ullmann

      • Landing a Smooth Retirement

      • Move Forward Confidently

      • Patrick Kilbane

      • Caitlin Frederick

      • Getting Things Done

      • Factfulness

      • Jump AI

      • MyRepChat

      • Merrill Lynch

      • Raymond James

      • Wells Fargo

      • Mercer Advisors

      • Creative Planning

      • Hightower Advisors

      • Unreasonable Hospitality

      • An Unfinished Love Story

        Connect with our hosts

        • Milemarker.co

        • Kyle on LinkedIn

        • Jud on LinkedIn

          Subscribe and stay in touch

          • Apple Podcasts

          • Spotify

          • YouTube

            Produce game-changing content with Turncast

            Turncast helps your company grow by producing top-quality content and fostering transformative conversations. We specialize in content generation, podcasting, digital strategy, and audience growth for fintech and financial services companies. Learn more at Turncast.com.

            ...more
            View all episodesView all episodes
            Download on the App Store

            Next MileBy Milemarker

            • 5
            • 5
            • 5
            • 5
            • 5

            5

            9 ratings


            More shows like Next Mile

            View all
            The Meb Faber Show - Better Investing by The Idea Farm

            The Meb Faber Show - Better Investing

            940 Listeners

            Founders by David Senra

            Founders

            2,165 Listeners

            Animal Spirits Podcast by The Compound

            Animal Spirits Podcast

            2,022 Listeners

            The Diamond Podcast for Financial Advisors by Mindy Diamond Financial Advisor Recruiter and Consultant

            The Diamond Podcast for Financial Advisors

            99 Listeners

            The Compound and Friends by The Compound

            The Compound and Friends

            2,115 Listeners

            Kitces and Carl - Real Talk for Real Financial Advisors by Michael Kitces, MSFS, MTAX, CFP and Carl Richards, CFP

            Kitces and Carl - Real Talk for Real Financial Advisors

            242 Listeners

            All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

            All-In with Chamath, Jason, Sacks & Friedberg

            9,920 Listeners

            Barron's Advisor by Barron's Advisor

            Barron's Advisor

            115 Listeners

            The InvestmentNews Podcast by The InvestmentNews Podcast

            The InvestmentNews Podcast

            17 Listeners

            Managing Your Practice by Dimensional Fund Advisors

            Managing Your Practice

            23 Listeners

            RIA Edge by David Armstrong

            RIA Edge

            11 Listeners

            The WealthStack Podcast by Shannon Rosic

            The WealthStack Podcast

            4 Listeners

            The Efficient Advisor: Tactical Business Advice for Financial Planners by Libby Greiwe

            The Efficient Advisor: Tactical Business Advice for Financial Planners

            135 Listeners

            RIA+ by Mark Bruno

            RIA+

            1 Listeners

            This Week in Wealth by Citywire

            This Week in Wealth

            5 Listeners