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Mike Jackson bought an MSP (one man shop) with zero tech background and scaled it into a Top 500 provider in less than 10 years. In this episode, Mike opens up about the bold choices that shaped his growth, including why he deleted all his spreadsheets, fired half his clients, and rebuilt culture from the ground up.

Chapters
0:00 Intro
1:01 - Starting his MSP
13:07 - Year one as an MSP
18:40 - Hitting the top 500 in 7 years
26:14 - Resetting Core Values
29:03 - Issues from their fast growth
34:10 - Culture wins and losses
47:03 - Engaging with the team during rapid growth
49:35 - MSP Titan Questions

Connect more with Damien and Mike:
https://www.linkedin.com/in/dstevens
https://www.linkedin.com/in/mike-jackson-1871711/

📺 Watch on YT: https://www.youtube.com/@mspmindset