Mark ran a tiling business for 16 years until staffing challenges and a chat with his neighbour sparked a big change. Now 3 months into his Jim’s Mowing journey, he's inherited 65 clients, hit $3K+ in his first week, and rediscovered his passion for outdoor work. In this episode, he breaks down the pros and cons, upselling strategies, equipment upgrades, and the reality of managing a full workload. A must-watch for anyone considering the leap into franchising.