If you've ever been frustrated by a team member who should be operating at a high level but just… isn’t, you’re not alone. In this episode, I break down a simple but powerful framework called the Leadership Performance Matrix™—a tool I use to help nonprofit leaders pinpoint exactly why someone is underperforming and what to do about it.

Instead of jumping to conclusions about someone’s motivation or competency, I walk you through how to diagnose the real root of the problem—whether it’s about clarity, motivation, or ability. This structured approach can help you stop spinning your wheels and start leading with confidence.

Whether you’re an Executive Director or managing a small but mighty team, this framework will change the way you think about performance.

🔍 In this episode, you’ll learn:

• The 3-part Leadership Performance Matrix™ for diagnosing underperformance
• How to structure conversations that foster ownership and accountability
• Simple fixes for common gaps in clarity, motivation, and ability

💡 3 Key Takeaways:

1. Don’t assume—it’s essential to diagnose performance issues before reacting.
2. Clarity, motivation, and ability are all critical—and each requires a different fix.
3. Leaders thrive when expectations are explicit, roles are aligned, and support is tailored.

Want to work together?

Apply for the Next Level Nonprofit Accelerator, a high-touch coaching and training accelerator for established organizations that want a smart, powerful playbook for taking their growing organization to the next level.

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