If you've ever been frustrated by a team member who should be operating at a high level but just… isn’t, you’re not alone. In this episode, I break down a simple but powerful framework called the Leadership Performance Matrix™—a tool I use to help nonprofit leaders pinpoint exactly why someone is underperforming and what to do about it.

Instead of jumping to conclusions about someone’s motivation or competency, I walk you through how to diagnose the real root of the problem—whether it’s about clarity, motivation, or ability. This structured approach can help you stop spinning your wheels and start leading with confidence.

Whether you’re an Executive Director or managing a small but mighty team, this framework will change the way you think about performance.

🔍 In this episode, you’ll learn:

• The 3-part Leadership Performance Matrix™ for diagnosing underperformance
• How to structure conversations that foster ownership and accountability
• Simple fixes for common gaps in clarity, motivation, and ability

💡 3 Key Takeaways:

1. Don’t assume—it’s essential to diagnose performance issues before reacting.
2. Clarity, motivation, and ability are all critical—and each requires a different fix.
3. Leaders thrive when expectations are explicit, roles are aligned, and support is tailored.

Now is the time to invest in smart, strategic redesign of what's blocking your org's growth. Set yourself up for a poweful 2026 - apply to join the Next Level Nonprofit. brookerichiebabbage.com/nextlevelnonprofit

Want to work together?

Apply for the Next Level Nonprofit Mastermind, a high-touch coaching and training accelerator for established organizations that are ready to install a powerful nonprofit Operating System to sustain impact at scale.

Budget under $800K? Join Elevate and get proven step-by-step playbooks + coaching support to build each of the core elements of your nonprofit's operating system - strategic clarity, a fundraising engine, a high-performance team, and an active and engaged board!

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